Service Crew (Ioi Puchong Mall)

Paris Baguette Malaysia; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading food and beverage establishment in Petaling Jaya is seeking Service Crew / Senior Service Crew members to provide excellent customer service. Responsibilities include welcoming guests, taking orders, upselling menu items, and ensuring hygiene standards. Ideal candidates should possess a pleasant demeanor, good English skills, and the ability to thrive in a dynamic, high-volume setting. Staff benefits include discounts, meals, and uniforms.

Benefits

Staff discount

Staff meals

Uniforms provided

Qualifications

• Pleasant, friendly, cheerful attitude required.
• No experience or at least 1 year in customer service or F&B.
• Ability to work in a high-volume environment.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service ensuring a pleasant dining experience.
• Upsell promotional items.
• Maintain food hygiene and safety standards.
• Ensure outlet cleanliness.
• Execute other duties as assigned.

Skills

Excellent Customer Service

Good command of spoken English

Ability to work under pressure

Job description

Paris Baguette Malaysia – Damansara, Selangor

Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment

No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Requirements

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Job Summary

The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Staff discount
• Staff meals
• Uniforms provided