Service Crew IOI City Mall

Gigi Coffee; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local coffee shop in Putrajaya is seeking a barista and service crew to prepare beverages and provide excellent customer service. Candidates should possess basic food preparation skills and have customer service experience. Responsibilities include managing cash transactions and maintaining cleanliness. Required availability for flexible shifts, including weekends and public holidays. Full-time roles offer additional benefits. Pay is RM1,800.00 per month for full-time positions, with a casual rate of RM8/hour.

Benefits

Medical & Leave Benefits

Employee Purchase Programs

EPF, SOCSO & EIS for full-timers

Qualifications

• Good customer service skills are essential.
• Experience as a barista or service crew is preferred.
• Availability for flexible shifts including weekends and public holidays.

Responsibilities

• Prepare food and beverages per standard operating procedures.
• Deliver friendly customer service to customers.
• Manage cashier duties including processing payments.
• Restock supplies and maintain cleanliness of work areas.

Skills

Basic food and beverage preparation

Customer service skills

Ability to work in a fast-paced environment

Familiarity with POS systems

Education

SPM (minimum)

Job description

Require min SPM (fresh graduates are encouraged to apply)

Basic skills in preparing food and beverage, prefer with experience as a barista or service crew

Able to cope with fast-paced environment.

Outgoing personality, with good customer service skills.

Able to start immediately would be an added advantage.

For casual position, candidate must be available to work during peak hours especially lunch hour, able to work for long term, minimum 3 months is a plus point.

Willing to work on early shift, closing shift, weekends & public holidays.

Responsibilities:

Prepare food and beverage as per standard operating procedure such as coffee, pastry etc.

Deliver friendly customer service to the customers.

In charge for cashier, process cash, card payments, or e-wallet, familiar with POS systems.

Use various selling techniques to suggest additional purchases and up sell to customers

Restock needed supplies, notify leader when inventory levels begin to run low

Keep the work areas, like food preparation areas, customer areas are always clean and organized.

Maintain good attendance and punctuality.

Fulfil any other duties assigned by outlet leader.

Training & Uniform Provided

Medical & Leave Benefits

Employee Purchase Programs*

EPF, SOCSO & EIS*

*Only applicable to Full-Timers

Job Types: Full-time, Casual

Pay: RM1,800.00++ per month (Full Time), Casual rate RM8/hour