Service Crew - Gurney Plaza Penang

Paris Baguette Malaysia; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A well-known restaurant chain in Penang is seeking Service Crew and Senior Service Crew to ensure excellent customer service. Responsibilities include taking orders, answering inquiries, and maintaining cleanliness. Ideal candidates are friendly and able to work in a high-pressure environment. Benefits include staff meals, discounts, and allowances, making it a rewarding role for those looking to grow in the F&B industry.

Benefits

Staff Meal

Staff Discount

Uniform

Allowance

Qualifications

• Pleasant, friendly, cheerful demeanor required.
• No required experience, but at least 1 year in customer service preferred.

Responsibilities

• Take customers’ orders and answer their questions.
• Ensure food hygiene and safety standards are maintained.
• Welcome guests warmly and provide excellent service.

Skills

Excellent Customer Service

Good command of spoken English

Ability to work under pressure

Job description

Requirements

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Responsibilities

Job Summary

The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Staff Meal
• Staff Discount
• Uniform
• Allowance