Service Crew Giant Putra Heights

Gigi Coffee; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular coffee shop in Selangor is seeking a dedicated individual for the role of barista or service crew. The ideal candidate will prepare food and beverages according to set standards, provide excellent customer service, and manage payments through POS systems. This position requires at least an SPM qualification, preferably with some experience in similar roles. Candidates should be willing to work in a fast-paced environment, including weekends and public holidays. Full-time employees will receive benefits such as medical coverage, leave benefits, and employee discounts.

Benefits

Training & Uniform Provided

Medical & Leave Benefits

Employee Purchase Programs

EPF, SOCSO & EIS for Full-Timers

Qualifications

• Minimum SPM required; fresh graduates are encouraged to apply.
• Experience as a barista or service crew preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare food and beverage according to standard operating procedure.
• Deliver friendly customer service to customers.
• Process cash, card payments, or e-wallet using POS systems.
• Suggest additional purchases and upsell to customers.
• Restock needed supplies and maintain cleanliness in work areas.
• Fulfill any other duties assigned by outlet leader.

Skills

Basic skills in preparing food and beverage

Outgoing personality

Good customer service skills

Education

SPM

Tools

POS systems

Job description

Require min SPM (fresh graduates are encouraged to apply)

Basic skills in preparing food and beverage, prefer with experience as a barista or service crew

Able to cope with fast-paced environment.

Outgoing personality, with good customer service skills.

Able to start immediately would be an added advantage.

For casual position, candidate must be available to work during peak hours especially lunch hour, able to work for long term, minimum 3 months is a plus point.

Willing to work on early shift, closing shift, weekends & public holidays.

Responsibilities:

Prepare food and beverage as per standard operating procedure such as coffee, pastry etc.

Deliver friendly customer service to the customers.

In charge for cashier, process cash, card payments, or e-wallet, familiar with POS systems.

Use various selling techniques to suggest additional purchases and up sell to customers

Restock needed supplies, notify leader when inventory levels begin to run low

Keep the work areas, like food preparation areas, customer areas are always clean and organized.

Maintain good attendance and punctuality.

Fulfil any other duties assigned by outlet leader.

Training & Uniform Provided

Medical & Leave Benefits

Employee Purchase Programs*

EPF, SOCSO & EIS*

*Only applicable to Full-Timers

Job Types: Full-time, Casual

Pay: RM1,800.00++ per month (Full Time), Casual rate RM8/hour