Service crew

SYG KOPI; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A vibrant cafe chain located in Ipoh Perak is seeking a dedicated Service Crew member. In this full-time position, you will provide exceptional customer service, ensuring each customer enjoys a memorable dining experience. Responsibilities include greeting customers, taking orders, serving food, and maintaining a clean environment. The ideal candidate will have prior experience in hospitality, strong communication skills, and a passion for delivering excellent customer experiences. Join us for a rewarding career with competitive salaries and employee benefits.

Benefits

Competitive salary

Discounted meals

Paid time off

Collaborative work environment

Qualifications

• Prior experience in a customer service or hospitality role, preferably in a restaurant or cafe.
• Strong communication and interpersonal skills to engage with customers professionally.
• Ability to manage time and multitask effectively within a busy environment.
• Commitment to maintaining cleanliness and organisation.
• Flexibility in working hours, including evenings and weekends.

Responsibilities

• Greet and welcome customers with a friendly demeanor.
• Take and communicate orders to the kitchen team efficiently.
• Serve food and beverages promptly.
• Maintain a clean and presentable dining area.
• Assist in general restaurant duties and food preparation when needed.
• Handle customer queries or complaints professionally.

Skills

Customer service experience

Communication skills

Time management

Attention to detail

Flexibility

Job description

As a Service Crew at SYG KOPI', you will be a vital part of our team, responsible for providing exceptional customer service in a full-time position based in Ipoh Perak. In this role, you will be the face of our establishment, ensuring that all customers enjoy a seamless and memorable dining experience.

What you'll be doing

• Greet and welcome customers with a friendly and professional manner
• Take customer orders and communicate them effectively to the kitchen team
• Serve food and beverages to customers in a timely and efficient manner
• Maintain a clean and organised work environment, ensuring tables are set and the dining area is presentable
• Assist with general restaurant duties, such as restocking supplies and assisting with food preparation when needed
• Provide exceptional customer service, handling any queries or complaints with empathy and professionalism
• Adhere to all health, safety, and hygiene standards set by the establishment

What we're looking for

• Previous experience in a customer service or hospitality role, preferably in a restaurant or cafe environment
• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Excellent time management and multitasking abilities to handle multiple tasks and customer requests simultaneously
• A keen eye for detail and a commitment to maintaining a clean and organised work environment
• Flexibility to work in a fast-paced environment, including evenings and weekends
• A passion for the hospitality industry and a desire to provide exceptional customer experiences

What we offer

At SYG KOPI', we are committed to the growth and development of our team. We offer competitive salaries, opportunities for advancement, and a range of employee benefits, including access to discounted meals, paid time off, and a supportive and collaborative work environment.

About us

SYG KOPI' is a vibrant and growing cafe chain located throughout Ipoh Perak. Our mission is to provide our customers with high-quality, authentic Malaysian cuisine in a warm and welcoming atmosphere. We are dedicated to creating a positive and inclusive work culture, where our employees are valued and empowered to contribute to the success of the business.

Join our team

Apply now to join our dynamic team as a Service Crew at SYG KOPI'!