Service Coordination & Client Support Specialist

Reeracoen Recruitment; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Shah Alam is seeking a Service Administrator to provide crucial administrative support, enhance service delivery, and ensure client satisfaction. Responsibilities include managing service job statuses, handling communications with clients and vendors, and maintaining documentation. The ideal candidate should possess strong organizational and communication skills. A competitive salary package includes allowances and benefits.

Benefits

Fixed transportation allowance

Medical benefits

Annual leave increments

Qualifications

• Experience in service coordination and administration.
• Ability to handle customer inquiries professionally.
• Strong documentation and reporting skills.

Responsibilities

• Monitor service job statuses and manage office tasks.
• Communicate job and billing statuses with clients.
• Maintain service job database and documentation.

Skills

Communication

Organization

Customer Service

Job description

A recruitment agency in Shah Alam is seeking a Service Administrator to provide crucial administrative support, enhance service delivery, and ensure client satisfaction. Responsibilities include managing service job statuses, handling communications with clients and vendors, and maintaining documentation. The ideal candidate should possess strong organizational and communication skills. A competitive salary package includes allowances and benefits.