Senior Technical Services Engineer (Database R&D)

Hitachi eBworx Sdn. Bhd.; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions company is seeking a Senior Technical Services Engineer for their R&D team in Petaling Jaya. This role involves enhancing database management systems and optimizing performance across various platforms. The ideal candidate will have a Bachelor’s degree and at least 7 years in database development, with strong skills in SQL, PL/SQL, and multi-DBMS environments. Working with cutting-edge technologies and fostering innovation is key in this role, alongside mentoring junior team members.

Benefits

Competitive salary

Bonuses

Career growth opportunities

Qualifications

• Minimum 7 years of experience in database engineering or development.
• Expert-level knowledge in RDBMS including Oracle, PostgreSQL, and MySQL.
• Familiarity with NoSQL platforms is a plus.

Responsibilities

• Design, develop and optimize database systems and tools.
• Monitor, troubleshoot, and optimize database performance.
• Lead incident response for database-related issues.

Skills

SQL proficiency

PL/SQL scripting

Database performance tuning

Analytical skills

Problem-solving skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Oracle

PostgreSQL

MySQL

Docker

Kubernetes

Job description

Senior Technical Services Engineer (Database R&D)

Hitachi eBworx is looking for a highly skilled and innovative Senior Technical Services Engineer (Database R&D) to join our Research & Development team. This role requires deep technical expertise in database management systems (DBMS) and a strong passion for exploring emerging database technologies.

This role involves designing, developing, and optimizing database systems and tools, ensuring performance, scalability, and innovation across our data infrastructure.

What Awaits

• Latest Tools & Tech – Work with cutting‑edge technologies to stay ahead.
• Career Growth – Access training and certifications with a well‑defined career path.
• Great Pay & Perks – Competitive salary, bonuses, and allowances.

What You’ll Do

DBMS Enhancement & Innovation

• Research, design and implement improvements to existing database management systems.
• Develop new features, tools, and utilities for monitoring, troubleshooting, and optimizing database performance and scalability.
• Prototype and validate innovative solutions for data storage, retrieval, and processing.

DBMS Support & Optimization

• Provide advanced support for enterprise‑grade DBMS platforms (Oracle, PostgreSQL, YugabyteDB, MSSQL, MySQL, MariaDB, VMware Postgres, EDB, IBM Db2).
• Monitor, troubleshoot, and optimize database performance, availability, and reliability.
• Lead incident response and root cause analysis for database‑related issues.
• Collaborate with application teams to optimize queries and schema design.
• Continuously evaluate emerging database technologies, trends, and best practices.
• Recommend and integrate innovative solutions such as distributed databases, cloud‑native DBMS, and automation tools.

Leadership

• Lead and mentor junior engineers and establish best practices and standards.

What You’ll Bring

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related field.
• Minimum 7 years of experience in database engineering or development.
• Strong proficiency in SQL, PL/SQL, and scripting languages (Python, Bash).
• Expert‑level knowledge in RDBMS (Oracle, PostgreSQL, YugabyteDB, MSSQL, MySQL, MariaDB).
• Hands‑on experience with performance tuning, partitioning, replication, and backup/restore.
• Familiarity with NoSQL platforms (MongoDB, Redis) is an advantage.
• Familiarity with cloud platforms (AWS RDS/Aurora, Azure SQL, GCP) and containerization (Docker, Kubernetes) is an advantage.
• Strong interest in tools development, SQL optimization, and modern database technologies.
• Excellent analytical, problem‑solving, communication, and collaboration skills.
• Ability to work independently as a self‑starter and within a team environment.
• Experience in server administration and proficiency in multiple operating systems and enterprise‑grade tools is a plus.