Senior Strategic Account Manager

TipTopJob.com Malaysia; Simpang Empat; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global electronics solutions company based in Malaysia seeks a Strategic Account Manager to lead the development and growth of its business. This role requires a minimum 10 years of experience, including strategic account management, relationship building with semiconductor OEMs, and strong leadership skills. The successful candidate will engage with clients, achieve growth targets, and foster collaboration across teams. A competitive salary, performance-related bonuses, and comprehensive benefits package are offered, along with a culture of teamwork and continuous improvement.

Benefits

Performance-related bonus

Corporate medical insurance

Annual leave benefits

Qualifications

• Minimum 10 years of experience in strategic account management.
• Proven track record of achieving account growth and retention.
• Strong business acumen and ability to lead diverse teams.

Responsibilities

• Lead global account planning for assigned segments with strategic objectives.
• Develop and execute global strategies with management.
• Establish productive relationships with key customer accounts.

Skills

Negotiation Skills

Relationship Management

Team Leadership

Stakeholder Management

Solution Selling

Education

Bachelor's degree in Engineering

Advanced degree preferred

Tools

Salesforce

Microsoft Office

Job description

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials.

Our Expertise

• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting‑edge materials and technologies for enhanced functionality and reliability.

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high‑quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today’s competitive landscape.

Who are we looking for?

The candidate will be responsible for driving the development and growth for MacDermid Alpha’s SAS business at several Strategic Accounts, OEM’s and OSAT’s. Besides being personally responsible on or more accounts, part of the job involves the creation and execution of the strategic account plans in close collaboration with Business Units, Senior Management and other regions. The candidate effortlessly manages stakeholders across the organization and can work with and mobilise others in the execution of the plans. A natural leader and role model strategic account manager that encourages and enjoys structure and feels responsible to mentor, guide and support his team and others in the organization to be successful.

What will you be doing?

• Takes the lead in the strategic global account planning process for assigned accounts/segments with performance objectives, financial targets, and critical milestones for multiple years using strategic account plans.
• Develops and executes, together with senior management and other regions, a global strategy to leverage key OEM’s and OSAT’s down to execution and contributes to strategic business decisions.
• Meets year‑over‑year assigned revenue and margin targets for profitable sales volume growth and strategic objectives in assigned accounts.
• Establishes productive, professional relationships with key personnel and management in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
• Leads solution development and value creation efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Takes personal responsibility for senior level customer communication including key negotiations and contracts.
• Encourages global collaboration between team members, adjacent departments, and business units.
• Is an example for others, continuously displays role model account management skills and behaviours in detail and execution (e.g. negotiation, customer engagement, expectation management).
• Provides the team with the environment, guidance and motivation to be successful, taking a pro‑active approach in advancing the team and each individual.

Who are You?

• At minimum, a bachelor’s degree or equivalent in engineering is required; an advanced degree or additional education including on‑the‑job is preferred.
• At least 10 years of working experience, with 3–5 years of strategic account management and a demonstrated track record of consistently achieving account growth and retention targets within named strategic accounts.
• Established network and relationships in the industry and with top semiconductor OEM’s and OSAT’s.
• Positive, assertive with exceptional relationship and networking skills, executive presence and politically savvy to expand relationships to upper and senior‑level management within customers.
• Experience leading teams and strong business acumen with excellent global account management, organisation, stakeholder‑ and management skills and the ability to mobilise and motivate others, including indirect team members.
• Successful track record selling in a solution‑oriented, products and services, long‑term contract model.
• Excellent verbal and written communication skills in English and Mandarin.
• Experienced in working in a virtual environment and willingness to travel up to 70%.

What competencies will you need?

• Detail‑oriented and highly skilled at Microsoft Office and working with Customer Relationship Management (CRM) tools such as Salesforce on a daily basis.
• Proven experience using sales methodologies such as RADAR from The Complex Sale, Strategic Selling, Target Account Selling, SPIN Selling, Solution Selling, etc.

We are Offering

As part of our team here, you will receive a competitive base salary, participate in a generous performance‑related bonus scheme, and be covered under our corporate medical insurance plan with annual leave benefits.

Teamwork

At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross‑functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management, empowering us to create high‑performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.