Senior ServiceNow Developer

SWIFT; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading financial messaging services provider is seeking an experienced professional to design and implement ServiceNow solutions. Candidates should have over 10 years of experience in ServiceNow development, particularly in ITSM, ITOM, and ITBM modules. The role requires excellent problem-solving and communication skills, with a commitment to continuous learning. This position offers a competitive package and a diverse, inclusive workplace.

Benefits

Competitive package

Diverse and inclusive environment

Career control

Qualifications

• 10+ years of hands-on experience in ServiceNow development.
• Proficiency in JavaScript, AngularJS, HTML/CSS for custom ServiceNow solutions.
• Relevant certifications in ServiceNow is a plus.

Responsibilities

• Demonstrated expertise in designing and implementing ServiceNow solutions.
• Experience with setting up and managing out of the box applications.
• Ability to demonstrate experience with determining the best solution.

Skills

ServiceNow development

Problem solving

Communication skills

Agile methodologies

Education

University degree in computer science or related field

Tools

JavaScript

AngularJS

HTML/CSS

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What It Takes to Succeed in this position

• Demonstrated expertise in designing and implementing ServiceNow solutions, specifically within ITSM, ITOM, ITBM, and Service Portfolio Management modules.
• Experience in setting up and managing out of the box applications.
• A deep understanding of best practices for ServiceNow platform development, configuration, and architecture.
• Ability to demonstrate experience with determining the best possible solution.
• Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming.
• Excellent problem solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries.
• Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels.
• A commitment to continuous learning and staying updated on new ServiceNow features, releases, and technologies.

Required Technical Skills and Knowledge

• 10+ years of hands-on experience in ServiceNow development across ITSM, ITOM, ITBM modules.
• Proven experience in implementing the Service Portfolio Management module.
• Experience in configuring ServiceNow workflows and forms.
• Proficiency in JavaScript, AngularJS, HTML/CSS for custom ServiceNow solutions
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc.
• Experience with User Management including groups, users, roles, ACLs, etc.
• Excellent problem-solving and communication skills.
• Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus.

Required Soft Skills

• Quality-oriented: you know that delivering production-ready software takes more than committing code.
• Agile mind-set: You like to learn and continuously improve the way we work.
• Appetite for the business: you like technology and you love to use it to create solutions to help your customers.
• Team-oriented: you take pride from team achievements and are ready to support and be supported by your team-mates.
• Curious, eager to learn and to educate others.
• Strong communication skills: Able to articulate technical concepts to non-technical stakeholders
• Fluent in English (spoken and written)

Education

• University degree in computer science or related field. Or equivalent work experience

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.