Senior Sales and Credit Executive

Jobstreet Malaysia; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading property development company is seeking a Sales Administration Manager to ensure efficient management of sales processes and documentation. Key responsibilities include overseeing sales administration from initiation to finalization, liaising with external parties, and monitoring sales performance. The ideal candidate has a Bachelor’s degree and at least 5 years of experience in sales administration, preferably in real estate, with strong skills in leadership, communication, and customer relationship management.

Qualifications

• Minimum of 5 years of experience in sales administration or credit administration background.
• Strong understanding of sales documentation and agreements.
• Knowledge of relevant property laws and regulations.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee the sales administration process from booking to finalization.
• Facilitate communication with external parties for sales processing.
• Monitor and analyze sales performance and reports.
• Maintain relationships with customers and stakeholders.

Skills

Sales processes understanding

Excellent communication

Leadership skills

Problem-solving abilities

Customer relationship management

Education

Bachelor’s Degree or Diploma in Business Administration, Finance, Accounting

Tools

Sales administration software

Mhub / ifca systems

Job description

You will be responsible for overseeing the sales administration process for the Company’s property development projects. This role is integral to the value chain, ensuring a smooth and efficient sales operations process from start to finish. Key responsibilities include maintaining accurate sales records, providing business support to the Sales & Marketing team, and enhancing customer and buyer satisfaction.

Responsibilities

Managing the Sales Administration Processes: Oversee and manage the entire sales administration process, from initial booking to the finalization of sales agreements, ensuring accuracy, compliance, and timely execution of documentation

Liaising with External Parties: Facilitate efficient follow-through and communication with solicitors, financial institutions and authorities to ensure the smooth processing of property sales

Sales Reporting & Analysis: Monitor, track performance, analyse regular sales report on sales progress including pipeline, closures and revenue forecasts

Customer Relationship Management: Maintain strong relationships with potential and existing customers, addressing inquiries and resolving issues in a timely and professional manner to enhance customer satisfaction and loyalty

Coordinating with Internal Departments: Work closely with the Finance and Legal teams to manage progress payments schedule, issuance of invoices, account reconciliations, legal documentations, Sales & Purchase Agreements, and compliances

Monitoring Compliance & Documentation: Ensure all sales transactions comply with Company’s policies, relevant laws, and regulatory requirements; maintain accurate and up-to-date sales documentation and records

Implementing Sales Strategies & Providing Business Support: Collaborate closely with the Sales Team to execute sales strategies and manage all necessary documentation for property launches, promotional activities, events, and exhibitions. This ensures alignment and smooth operations throughout the sales lifecycle, driving the achievement of the Company’s sales targets and objectives

Training & Development: Train and mentor the sales administration team, promoting a culture of continuous improvement and high performance

Qualifications

Bachelor’s Degree or Diploma in Business Administration, Finance, Accounting or related field

Minimum of 5 years of experience in sales administration, preferably within the property or real estate sector, or credit administration background with a banking institution

Strong application understanding of sales processes and documentation including executing Sales & Purchase agreements, collection of progressive payments, handover and regulatory requirements in the property industry

Excellent communication, networking, and interpersonal skills to effectively interface with customers, bankers, stakeholders, and team members at all levels

Proficiency in sales administration software and Mhub / ifca systems

Knowledge of relevant property laws and regulations, in particular, the Housing Development Act

Highly organized with strong attention to detail and problem-solving abilities

Ability to work independently and as part of a team with a proactive approach in problem-solving

Strong leadership and team management skills.