Senior Risk App Support Engineer - 24x7 On-Call

Sperton Global AS; Kuala Lumpur; On-site; USD 7,000 - 17,000; Full time

Job summary

Join a dynamic team as an Application Support Specialist in the banking industry, where your skills will be put to the test in a fast-paced environment. This role involves providing proactive support and resolving production issues while ensuring system availability and compliance with SLAs. You will work closely with users to address their queries and facilitate smooth operations. If you thrive under pressure and possess strong analytical and problem-solving skills, this is the perfect opportunity to make a significant impact in a reputable organization.

Qualifications

• 5+ years of application support experience in the banking sector.
• Strong analytical skills and ability to work under pressure.

Responsibilities

• Provide proactive support to the application and manage incident tickets.
• Investigate production issues and ensure system availability as per SLAs.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Tools

SQL

Java

Unix/Linux

Oracle

Microsoft IIS

MS SQL Server

Control-M

Scripting

Job description

Join a dynamic team as an Application Support Specialist in the banking industry, where your skills will be put to the test in a fast-paced environment. This role involves providing proactive support and resolving production issues while ensuring system availability and compliance with SLAs. You will work closely with users to address their queries and facilitate smooth operations. If you thrive under pressure and possess strong analytical and problem-solving skills, this is the perfect opportunity to make a significant impact in a reputable organization.