Senior Retail & Wellness Leader — Multi-Store Excellence

Pharmaserve Alliances Sdn Bhd; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail pharmacy company in Shah Alam is seeking an experienced multi-store retail manager to oversee daily operations across outlets. Responsibilities include driving revenue, ensuring service quality, and developing store teams. The ideal candidate will have 10-15 years of experience in retail management, particularly in pharmacy chains, and possess strong leadership skills. The role requires a customer-centric approach and the ability to work with various departments to achieve business objectives.

Qualifications

• 10–15 years experience in multi-store retail management.
• Strong understanding of pharmacy operations and OTC products.
• Excellent leadership and team-building skills.

Responsibilities

• Lead multi-store retail operations ensuring service quality and SOP adherence.
• Drive revenue and store performance across outlets.
• Coach and develop Retail Managers and store teams.

Skills

Leadership

Commercial acumen

Data analysis

Customer centricity

Job description

A retail pharmacy company in Shah Alam is seeking an experienced multi-store retail manager to oversee daily operations across outlets. Responsibilities include driving revenue, ensuring service quality, and developing store teams. The ideal candidate will have 10-15 years of experience in retail management, particularly in pharmacy chains, and possess strong leadership skills. The role requires a customer-centric approach and the ability to work with various departments to achieve business objectives.