Senior Retail Growth & Operations Leader

Rainbow Distribution Sdn. Bhd.; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading retail company in Johor Bahru is seeking an experienced Retail Manager to oversee daily operations and lead a team. Responsibilities include managing customer service quality, driving sales growth, and leading new retail expansions. Candidates must have a Bachelor's degree and 3-5 years of relevant experience in retail management. The role demands strong communication and analytical skills, proficiency in retail management software, and the ability to travel frequently.

Qualifications

• Minimum 3 - 5 years of experience in retail management or operations.
• Proven track record in business development and retail expansion.
• Able to travel frequently.

Responsibilities

• Manage daily retail operations and ensure compliance with company policies.
• Recruit, train, and develop store staff.
• Analyze sales data and implement strategies for improvement.
• Identify and pursue new business opportunities.
• Lead efforts to open new retail locations.
• Oversee inventory control processes.
• Ensure exceptional customer service and address concerns.
• Collaborate with the merchandising team for store aesthetics.
• Assist in budget preparation and monitor expenses.
• Manage ad hoc projects assigned by senior management.
• Generate regular reports on operational performance.

Skills

Excellent communication skills

Strong analytical skills

Interpersonal abilities

Proficient in retail management software

Ability to work in a team

Education

Bachelor's degree in Business Administration or Retail Management

Tools

Microsoft Office Suite

Job description

A leading retail company in Johor Bahru is seeking an experienced Retail Manager to oversee daily operations and lead a team. Responsibilities include managing customer service quality, driving sales growth, and leading new retail expansions. Candidates must have a Bachelor's degree and 3-5 years of relevant experience in retail management. The role demands strong communication and analytical skills, proficiency in retail management software, and the ability to travel frequently.