Senior Retail Customer Lead – Sales, Service & Cashier

Watsons; Mantin; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking a Senior Customer Assistant in Mantin. The ideal candidate will provide exceptional customer service, manage stock levels, and perform cashier duties while promoting VIP Member Cards. Applicants should possess strong communication and interpersonal skills, a pleasant personality, and must be able to work retail hours, including weekends and public holidays. This role offers a dynamic work environment with opportunities for personal growth.

Qualifications

• Possess a pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptable and result oriented

Education

PMR/PT3/SPM/STPM/'A' Level/Pre-U, Professional Certificate

Job description

A leading retail company in Malaysia is seeking a Senior Customer Assistant in Mantin. The ideal candidate will provide exceptional customer service, manage stock levels, and perform cashier duties while promoting VIP Member Cards. Applicants should possess strong communication and interpersonal skills, a pleasant personality, and must be able to work retail hours, including weekends and public holidays. This role offers a dynamic work environment with opportunities for personal growth.