Senior Retail Associate

Anaika Collections Sdn Bhd.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Shah Alam is looking for a Senior Retail Associate to join their expanding team. The role involves acting as a brand ambassador, achieving sales targets, providing excellent customer service, and supporting new team members. Candidates should have at least SPM or higher qualifications and be comfortable with retail hours. This position promises a dynamic work environment in a fast-paced retail setting, ideal for those passionate about retail and customer engagement.

Qualifications

• Must possess at least SPM, Diploma, or a degree in any field.
• Fluent in English.
• 1 year of retail experience preferred.

Responsibilities

• Act as an ambassador for the brand, providing professional customer service.
• Achieve sales targets and ensure stock replenishment.
• Conduct stock counts and prepare reports.
• Support team members and assist with on-job training.

Skills

Customer service oriented

Sales achievement

Team collaboration

Fast-paced environment adaptability

Education

SPM or higher qualifications

Job description

Senior Retail Associate (Setia City Mall / I-City)

Anaika Collections Sdn Bhd, a subsidiary of Valiram Group (www.valiram.com), is a fashion-forward company with exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith & Pedro. We have a large presence in Malaysia and Singapore and are expanding continually. We currently have close to 50 stores in Malaysia and are growing each year.

Responsibilities

• To be an ambassador for the represented Brand and portray a professional and customer-oriented image at all times.
• To provide excellent customer service while achieving sales targets set.
• To perform stock replenishment and price tagging when required.
• Ensure that monthly sales targets are achieved for the store.
• Conduct daily and monthly stock counts for all stores.
• Ensure the timely submission of daily, weekly and monthly reports.
• Be responsible to support / attend any meeting or huddle in the absence of the Store PIC / Assistant Store Manager / Store Manager.
• Be competent as On Job Training Instructor (OJTI).
• Able to assist new team members with daily tasks and any related training matters.

Requirements

• Passion for selling and customer service oriented.
• Comfortable working in a fast-paced environment.
• Must be comfortable with retail hours (shift work, weekends, and Public Holidays).
• Candidate must possess at least SPM, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or any field.
• Required language: English.
• Job Type: Full-time.

Application Question(s)::

• Are you planning to further pursue your studies within these few years? (required question)
• Education: STM/STPM (Preferred)
• Experience: Retail: 1 year (Preferred)
• Language: Which languages are you fluent in?
• What can I earn as a Retail Sales Associate?

Retail & Consumer Products 101-1,000 employees

Additional context: Anaika Collections Sdn Bhd is a subsidiary of Valiram Group and operates stores for recognizable brands. We are seeking motivated individuals to join our expanding team.