Senior Retail Associate: Service, Sales & VIP Cards

Watsons Malaysia; Johor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Johor is seeking a Senior Customer Assistant for full-time work at Mid Valley Megamall Southkey. Responsibilities include providing excellent customer service, maintaining stock levels, and promoting loyalty programs. Candidates should possess good communication and interpersonal skills, and be adaptable to retail hours that include weekends. This is a permanent role requiring at least PMR/PT3/SPM qualifications.

Qualifications

• Pleasant personality with strong communication skills.
• Ability to work retail hours, including weekends and public holidays.
• Good follow-up skills and adaptability in fast-paced environments.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to meet sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptable and result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate

Job description

A leading retail company in Johor is seeking a Senior Customer Assistant for full-time work at Mid Valley Megamall Southkey. Responsibilities include providing excellent customer service, maintaining stock levels, and promoting loyalty programs. Candidates should possess good communication and interpersonal skills, and be adaptable to retail hours that include weekends. This is a permanent role requiring at least PMR/PT3/SPM qualifications.