Senior Retail Associate

UA Sports Malaysia Sdn. Bhd.; Sabah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports retail company in Malaysia is looking for a passionate Senior Retail Associate. Responsibilities include providing excellent customer service, generating sales, and acting as a brand ambassador. The ideal candidate will have at least one year of retail experience, preferably in sports retail, and should be able to communicate well. This role requires working flexible hours including weekends and holidays, aligning with the company's commitment to customer engagement.

Qualifications

• At least one year experience in the retail industry.
• Preferable with working experience in sports retail.
• Able to communicate in local dialects is an advantage.

Responsibilities

• Provide superior customer service and engage customers.
• Meet store targets by generating sales opportunities.
• Execute efficient handling of all merchandise.

Skills

Sales-oriented

Good communication skill

Ability to work weekends and public holidays

Education

SPM/STPM/Diploma in any field

Job description

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We're recruiting teammates who are passionate in sports at our Under Armour Imago KK store!

Senior Retail Associate is responsible in providing superior customer service, placing importance on brand experience and customer engagement. He/she will also serve as the brand ambassador, building strong relationships with the customers and meeting store targets by generating sales opportunities.

Ensure high levels of customer satisfaction through excellent sales service

Consistently demonstrate the Under Armour selling standards in order to deliver a positive customer experience and achieve daily sales goals

Develop and implement cross‑selling strategies for appropriate products

Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style

Remain knowledgeable on products so as to enhance customer engagement and maximize sales

Execute efficient and effective handling of all merchandise from shipment processing, floor sets, markdown optimization and replenishment systems while maintaining backroom standards

Hiring location :

Sabah – Imago Shopping Mall, Kota Kinabalu

Are you the right person that we are looking for:

Candidate must possess at least a SPM/STPM/Diploma in any field;

Able to communicate in local dialects will be an advantage;

At least one year experience in retail industry;

Preferable with working experience in sports retail;

Able to work with retail hours such as weekends and public holidays;

Sales‑oriented and good communication skill;

Good working attitude, responsibility and punctuality

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