Senior Research Manager (Healthcare)

Ipsos Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading market research firm in Kuala Lumpur is seeking a Senior Research Manager. This role involves overseeing all phases of market research projects specifically for Healthcare clients, with a strong focus on Oncology. The ideal candidate will possess over 7 years of experience in market research and excellent communication skills. Responsibilities include managing fieldwork, building client relationships, and contributing to strategic research frameworks. This position offers competitive perks and a supportive working environment.

Benefits

Medical benefits

Dental coverage

Parking

Vision insurance

Wellness Programs

Learning Subsidy

Caregiver Leave

Qualifications

• At least 7 years of strong market research experience in Healthcare, particularly Oncology.
• Ability to understand and use statistical analysis.
• Experience in selling research projects and capabilities.

Responsibilities

• Oversee all phases of marketing research studies for Healthcare clients.
• Manage local and regional fieldwork and liaise with local affiliates.
• Develop the company's strategic research framework.

Skills

Good communication skills

Sound problem-solving skills

Exceptional time management skills

Proactive/self-motivated

Able to work effectively in a team and independently

Education

Degree in Business, Social Science, Statistics or related studies

Job description

The Senior Research Manager oversees all phases of a marketing research study for assigned Healthcare clients especially in Oncology by performing the tasks and activities required for a successful study. These include managing local and regional fieldwork and liaising with local affiliates for the successful completion of regional studies:

manages the integration of internal and external information sources to deliver exceptional insight to the clients

contribute to development of company strategic research framework

building and nurturing relationships and credibility with clients

participates on team planning, company initiatives and growth of business

Essential Responsibilities and deliverables

Must possess the following qualities:

Experience:

At least 7 years of strong market research experience, both local and regional market research in Healthcare market research experience related to Oncology.

Understand and use statistical analysis

Selling of research projects and capabilities

Ideally, experienced in relevant category or sectors

Skills/ Knowledge:

Good communication skills, written and oral

Sound problem-solving skills

Able to work under pressure and meet aggressive deadlines

Exceptional time management skills

Able to build strong links with the rest of the business

Proactive/ self-motivated

Able to work effectively in a team and independently

Qualifications:

Degree in Business, Social Science, Statistics or related studies

Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients

Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio

Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client

Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements

Oversee the team to ensure flawless execution of all market research projects from design to delivery

Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs

Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills

Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues

Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)

Contributes to and actively manages assigned revenue and profit margin.

Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization

Regularly provide performance feedback and also seek feedback from team members

Model the values of the organization and maintain the standard of conduct in the workplace

Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life

Effectively develop and use the diverse skills, cultural values and backgrounds of all team members

Working Relationships

Internal:

Associate Research Director / Research Director to discuss performance and agree action on roles and responsibilities

Effective interface with the business areas and Operations and Corporate Departments and External Suppliers

Promote teamwork in the business area, Division and across Ipsos

Lead by example and behavior (incorporating values) within the business area

Direct and manage the project team activities

Behave in a manner that displays professionalism, integrity and corporate citizenship at all times

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have in market research?
• How many years' experience do you have as a Healthcare Market Research Executive?

Perks and benefits Medical Dental Parking Vision Wellness Programs, Learning Subsidy, Caregiver Lea