Senior Platform Solutions Engineer for Server & AI Enablement

Advanced Micro Devices; Penang; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

An innovative technology company in Penang seeks a Customer Solutions Engineer to enhance customer interactions and support server OEMs. This role involves collaborating with development teams, resolving integration issues with new technologies, and ensuring seamless enablement of AMD's product portfolio. Successful candidates should have a strong technical background in electrical or computer engineering, coupled with emotional intelligence and a passion for customer success. The position offers a hybrid work model and a competitive benefits package.

Benefits

Competitive benefits package

Hybrid work model

Professional growth opportunities

Qualifications

• Proven ability to satisfy customers with technical responses.
• Experience interacting with customers and technical teams.
• Strong passion for customer success with AMD products.

Responsibilities

• Test customer enabling collaterals and platform engineering ingredients.
• Collaborate across internal teams to establish best configurations.
• Utilize pre-production hardware to resolve integration issues.
• Conduct remote access support for customer debug.
• Partner with FW and driver engineering for testing new features.

Skills

Emotional intelligence

Technical responsiveness

Collaboration with development teams

Education

Bachelor’s or Master’s in electrical engineering or computer engineering

Tools

CXL accelerators

Network adapters

Job description

An innovative technology company in Penang seeks a Customer Solutions Engineer to enhance customer interactions and support server OEMs. This role involves collaborating with development teams, resolving integration issues with new technologies, and ensuring seamless enablement of AMD's product portfolio. Successful candidates should have a strong technical background in electrical or computer engineering, coupled with emotional intelligence and a passion for customer success. The position offers a hybrid work model and a competitive benefits package.