Senior Operations Manager

Flex; Permatang Pauh; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading manufacturing firm is seeking a Senior Operations Manager in Prai, Penang, to oversee operational processes and resources. The role involves managing staffing, coordinating departments, and ensuring adherence to ISO and safety standards. Candidates should have at least 9 years in operations management, and knowledge of Medical Devices manufacturing is advantageous. This role offers comprehensive medical benefits, life insurance, and paid time off.

Benefits

Full range of medical benefits

Dental and vision coverage

Life insurance

Paid time off

Allowances and bonuses

Qualifications

• 9+ years of operations experience including management.
• Knowledge in Medical Devices manufacturing and ISO13485 certification is advantageous.
• Strong budgeting, cost control, and P&L commitment delivery.

Responsibilities

• Manage staffing and inventory levels.
• Oversee assembly operations to meet corporate KOI.
• Supervise production staff on quality checkpoints.
• Coordinate with other departments and Flex sites.

Skills

Leadership

Communication

Financial Management

Continuous Improvement Mindset

Education

Bachelor's degree or equivalent experience

Tools

PCBA Manufacturing Processes

Job description

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Operations Manager located in Prai, Penang.

Responsible for effectively managing all strategic operational processes and resources and managing an organization in order to achieve and maintain operational excellence.

Typical Day

• Manage appropriate staffing and inventory levels.
• Oversee the assembly operations to meet corporate KOI.
• Supervise production staff on work method and quality checkpoints.
• Coordinate with other departments and other Flex sites to drive for excellence.
• Coordinate efforts of operations team by establishing procurement, production and engineering services policies and practices.
• Ensure ISO and safety standards are adhered to.
• Report to Senior Management team in weekly operations reviews.
• Coach and mentor Operations team.
• Leverage industry practices and apply to internal systems and processes.
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

Required Experience

• Typically requires a bachelor’s degree or equivalent experience, with at least 9 years of operations experience including management.
• Knowledge and experience in Medical Devices manufacturing and ISO13485 certification (advantageous but not mandatory).
• Strong financial management capabilities, including budgeting, cost control, and delivering P&L commitments.
• Deep understanding of PCBA manufacturing processes and quality control practices.
• Proven leadership experience in managing and motivating cross‑functional teams within a matrix organization, with the ability to handle conflict resolution effectively.
• Strong communication skills, with the ability to engage effectively across all levels—from shop floor to senior management.
• Continuous improvement mindset, with a focus on process enhancement, waste reduction, and operational excellence.

Benefits

• Full range of medical benefits, dental, vision.
• Life Insurance.
• Paid Time Off.
• Allowances & Bonuses*

Job Category

Operations

Required Skills

Not specified.

Optional Skills

Not specified.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email *************@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).