Senior Multi-Outlet Retail Manager - Drive Sales & Service

LKE Group; Kampung Chamang; On-site; MYR 70,000 - 90,000; Full time

Job summary

A retail management company in Malaysia is seeking an experienced Retail Manager to lead and oversee multiple durian retail outlets. This role involves ensuring operational excellence, achieving strong sales performance, and delivering outstanding customer experiences. The ideal candidate will have 5 to 8 years of retail management experience, particularly in F&B or specialty retail, along with proven leadership and analytical skills. The position requires committee collaboration and strategic oversight for store development and compliance across various regions.

Qualifications

• 5–8 years of experience in retail management, preferably in F&B or specialty retail.
• Strong leadership experience managing multiple outlets.
• Proven ability to drive sales and maintain operational standards.

Responsibilities

• Manage daily operations of multiple retail outlets.
• Monitor store performance and set sales targets.
• Lead and train retail supervisors and teams.
• Ensure proper stock levels and product freshness.
• Uphold high customer engagement standards.
• Review sales data and identify improvement areas.
• Implement company SOPs and compliance guidelines.
• Assist in opening new stores in Malaysia and overseas.
• Collaborate with marketing, operations, and HR teams.

Skills

Retail management experience

Leadership skills

Sales performance management

Operational excellence

Interpersonal skills

Analytical skills

Education

Diploma or Degree in Business or Retail Management

Job description

A retail management company in Malaysia is seeking an experienced Retail Manager to lead and oversee multiple durian retail outlets. This role involves ensuring operational excellence, achieving strong sales performance, and delivering outstanding customer experiences. The ideal candidate will have 5 to 8 years of retail management experience, particularly in F&B or specialty retail, along with proven leadership and analytical skills. The position requires committee collaboration and strategic oversight for store development and compliance across various regions.