Senior Merchant Service Executive ( Penang)

AEON Credit Service (M) Bhd; Butterworth; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading consumer credit provider in Butterworth is seeking a talented Senior Merchant Service Executive to drive marketing communications strategies. Responsibilities include developing campaigns, collaborating with the sales team, and managing merchant relationships. Ideal candidates have a degree in Marketing, 3-5 years of experience in a similar role, and strong communication skills. This full-time position offers competitive salary, bonuses, and benefits like medical coverage and career development opportunities.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical and life insurance

Professional development opportunities

Qualifications

• Minimum 3–5 years of experience in a similar marketing communications or merchant services role.
• Strong understanding of the payments industry and the unique needs of merchant customers.
• Candidate with experience in auto finance/car dealer is an added advantage.

Responsibilities

• Develop and execute effective marketing campaigns and communications plans.
• Collaborate with the sales team to identify potential merchant customers.
• Analyze marketing performance data and provide recommendations for improvements.
• Manage relationships with merchant customers and provide excellent customer service.
• Stay updated with industry trends and best practices in marketing communications.

Skills

Marketing campaign development

Customer service

Communication skills

Data analysis

Industry trend awareness

Education

Degree/Diploma in Marketing, Communications or related field

Job description

AEON Credit Service (M) Bhd is seeking a talented and experienced Senior Merchant Service Executive to join our team based in Butterworth. This is a full‑time position that plays a crucial role in driving the company's marketing communications strategy and objectives.

Responsibilities

• Develop and execute effective marketing campaigns and communications plans to promote AEON Credit Service's merchant services offerings.
• Collaborate with the sales team to identify and target potential merchant customers.
• Analyze marketing performance data and provide recommendations to improve the effectiveness of campaigns.
• Manage relationships with merchant customers and provide excellent customer service.
• Stay up‑to‑date with industry trends and best practices in marketing communications.
• Support the team in other marketing‑related tasks as required.

Qualifications

• Degree/Diploma in Marketing, Communications or a related field.
• Minimum 3–5 years of experience in a similar marketing communications or merchant services role.
• Strong understanding of the payments industry and the unique needs of merchant customers.
• Excellent written and verbal communication skills, with the ability to craft compelling content.
• Candidate with experience in auto finance/car dealer is an added advantage.

Travel & Transportation Requirements

Candidate is required to travel to Penang Island for client visitation. Possess own transport preferably car, with valid driving license.

Benefits

• Competitive salary and performance‑based bonuses.
• Comprehensive medical and life insurance coverage.
• Ample opportunities for professional development and career advancement.
• Supportive and collaborative work environment.

About Us

AEON Credit Service (M) Bhd is a leading provider of consumer credit services in Malaysia. With a strong focus on innovation and customer‑centricity, we strive to deliver exceptional financial solutions and services to both individual and business customers. Our commitment to excellence has earned us a reputation as a trusted and reliable partner in the industry.

Apply

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.