Senior Manager, Process Optimisation

Prudential Group; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A major financial services provider in Kuala Lumpur seeks a professional to deliver high-quality management information and performance analysis within the GPM team. Candidates should have over 8 years of relevant experience and a bachelor’s degree in a related field. Proficiency in Excel and strong communication skills are essential. The role involves enhancing reporting processes and collaborating closely with local businesses and teams, providing an opportunity to work in a dynamic environment.

Qualifications

• Over 8 years of relevant experience in performance management and reporting.
• Professional qualifications in accounting, actuarial science, or data analysis preferred.
• Proficient in English communication, both written and verbal.

Responsibilities

• Deliver high-quality management information and performance management analysis.
• Enhance and optimise existing work files and processes.
• Collaborate with teams to meet urgent ad-hoc requests.

Skills

Proficient in Excel

Problem solving

Strong communication skills

Teamwork skills

Education

Bachelor’s degree in science-related field

Tools

Microsoft Power Apps

VBA

Job description

3d ago , from Prudential Assurance Company Singapore

Job Scope

Work within the GPM team to deliver high‑quality management information (MI), performance management analysis, actual reporting, forecasting, planning and remuneration to senior committees, including the Group Executive Committee (GEC). Continuously enhance and improve underlying processes and the quality of deliverables by identifying and implementing improvements to checks and controls, increasing efficiencies and optimising working files. Support urgent requests and BAU deliverables in a timely manner while maintaining a good balance between flexibility and control.

Principal Accountabilities

• Support various GPM Excel based deliverables, including MI, performance management analysis, actual reporting, forecasting, planning and remuneration.
• Enhance and optimise existing work files, processes and controls.
• Collaborate with the Hong Kong team to deliver urgent ad‑hoc requests.
• Coordinate and deliver products in a timely manner by working closely with local businesses and Group teams.

Performance Measures

• Consistently deliver high quality products within established timelines.
• Effectively manage competing priorities and perform well under pressure.
• Provide clear communication and closely manage expectations of the line manager and HK team.

Core Competences Required

• Proficient in Excel and other Microsoft Suite applications e.g., Power Apps, VBA.
• Capable of managing a small team, delegating tasks, reviewing work and handling competing priorities.
• Perform well under pressure.
• Independent thinking, problem solving and proactive initiatives.
• Strong teamwork skills, communication and interpersonal skills.
• Preferably knowledgeable in the insurance or Financial Services industry.
• Highly organised with experience multitasking across stakeholders, offices, and departments.

Education and Experience

• Bachelor’s degree in science‑related field.
• Over 8 years of relevant experience.
• Proficient in English communication, both written and verbal.
• Professional qualifications in relevant fields preferred, e.g., accounting, actuarial, investment, data analysis and risk management.

Equal Opportunity Employer

Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.