Senior Manager - IT (Cybersecurity - IT Operation)

Malaysia Airports Holdings Berhad; Sepang; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading airport management company in Malaysia is seeking a Cybersecurity Operations Manager to lead and oversee operations including 24/7 monitoring, incident response, and identity and access management. The ideal candidate should have a strong background in cybersecurity management and experience with compliance standards. You'll implement security measures for on-premise and cloud systems, ensuring robust protection across IT and operational technology environments. Opportunities for skill development offered.

Qualifications

• Proven experience in leading cybersecurity operations and managing incidents.
• Strong understanding of identity and access management policies.
• Experience with cloud security frameworks and regulatory compliance.

Responsibilities

• Lead 24/7 CSOC operations including monitoring and incident response.
• Manage performance of outsourced CSOC partners.
• Drive automation and continuous improvement of IAM tools.

Skills

Cybersecurity operations management

Incident response

Risk assessment

Automation

Problem-solving

Education

Degree in Computer Science or Cybersecurity

Job description

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To lead and manage the organization's cybersecurity operations, ensuring proactive monitoring, detection, and response to threats through the CSOC, while overseeing Identity & Access Management and cloud security to safeguard the on-premise and cloud critical systems and data. This role is crucial in maintaining cyber resilience across both IT and OT environments in accordance with industry best practices and aviation regulatory requirements.

Responsibilities

• Lead 24/7 CSOC operations including monitoring, detection, triage, and incident response.
• Develop and enforce standard operating procedures (SOPs), escalation workflows, and incident playbooks.
• Manage performance of outsourced CSOC partners including SLA adherence and threat reporting quality.
• Review threat intelligence feeds and use cases to improve visibility and threat detection capability.
• Ensure timely investigation and resolution of cybersecurity incidents with proper root cause analysis and reporting.
• Plan and conduct periodic cyber drills to validate operational readiness and response.
• Oversee the design, implementation, and enforcement of IAM policies and governance.
• Ensure RBAC, PAM, and user lifecycle management are in place and effective.
• Collaborate with IT and business units to regularly review and certify access rights.
• Drive automation and continuous improvement of IAM tools and processes to enhance security and user experience.
• Monitor IAM-related risks and ensure compliance with internal controls, regulatory requirements, and cybersecurity standards.
• Oversee secure cloud architecture designs for IaaS, PaaS, and SaaS deployments.
• Ensure alignment of cloud security initiatives with overall cybersecurity and business goals.
• Maintain compliance with industry standards and regulations (e.g., ISO 27001, NIST, GDPR, PCI-DSS).
• Develop and maintain operational cybersecurity metrics, dashboards, and compliance reports.
• Ensure cybersecurity controls are consistently applied across IT and OT systems.
• Support audits and ensure the closure of all operational findings from internal and external reviews.
• Continuously improve security operations by assessing new technologies, tools, and processes.
• Manage a team of cybersecurity professionals and vendors responsible for CSOC and IAM.
• Provide mentorship, training, and performance evaluations to ensure skill growth and operational excellence.
• Coordinate with vendors and service providers to optimize security technologies and support models.