Senior / Junior Account Manager (Sales)

Raddish Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A technology solutions provider is seeking a dedicated Account Manager in Kuala Lumpur. The role involves maintaining client relationships, developing sales strategies, and leading the sales team. Ideal candidates should possess a Bachelor's degree and have at least 2 years of account management experience, preferably in Cybersecurity. Strong communication and leadership skills are essential. This full-time position offers benefits including health insurance and performance bonuses.

Benefits

Social security

Health insurance

Dental insurance

Maternity leave

Professional development

Incentives

Bonuses

Qualifications

• Minimum 2 years of experience in account management, preferably in Cybersecurity or related fields.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Develop and implement sales strategies to achieve company goals.
• Lead and mentor the sales team to meet targets.
• Build and maintain long-lasting client relationships.
• Identify opportunities for account growth.
• Serve as main point of contact for client inquiries.
• Work closely with the sales team on revenue projections.

Skills

Communication Skills

Sales Skills

Industry Knowledge

Business Operations

Education

Bachelor's degree in Business, Sales, or a related field

Job description

We are looking for a dedicated and results-oriented Account Manager to join our team. The Account Manager will be responsible for maintaining and expanding relationships with our key clients. The ideal candidate should have a strong understanding of our product/services and be able to identify opportunities for growth within the client accounts.

Key Responsibilities

• Sales Strategy Development: develop and implement effective sales strategies to drive revenue growth and achieve company goals.
• Team Leadership: lead, mentor, and motivate the sales team to meet and exceed sales targets. Provide coaching and guidance to team members to improve their performance.
• Client Relationship Management: build and maintain strong, long-lasting client relationships. Understand client needs and objectives and ensure they are met.
• Account Growth: identify opportunities for account growth and upselling. Develop account plans to maximize revenue.
• Product/Service Knowledge: develop a deep understanding of our products/services to effectively communicate value to clients.
• Client Support: serve as main point of contact for client inquiries, issues, and escalations. Collaborate with internal teams to ensure prompt resolution.
• Account Planning: develop account plans and strategies to achieve client satisfaction and business objectives.
• Sales Forecasting: work closely with the sales team to forecast client needs and revenue projections accurately.
• Reporting: prepare and present regular account status and performance reports to management.
• Performance Evaluation: conduct regular performance evaluations and provide feedback to team members. Implement performance improvement plans when necessary.

Experience Requirements

• Education: Bachelor's degree in Business, Sales, or a related field.
• Preferable to have minimum 2 years of experience in account management, knowledge with Cybersecurity, Infra Network, Cloud Solution, Data Server Solution will have added advantages.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Strong problem‑solving abilities.

Skill & Related Requirement

• Communication Skills – strong written and verbal communication skills and use of professional business language.
• Sales Skills – consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
• Industry Knowledge – basic understanding of target industry, able to deliver provided messaging on client solutions.
• Business Operations – able to accurately document call outcomes/notes, and record qualification criteria.

Additional Information

Office Hours: Monday - Friday, 9am - 6pm.

Salary is negotiable based on experience.

Benefits include social security, health insurance, dental insurance, maternity leave, professional development, incentives, and bonuses.

Job Types: Full-time, Permanent.

Schedule: Fixed shift, Monday to Friday.

Supplemental Pay: Commission pay, performance bonus, allowances, Travel Incentives.

For more information, please visit our website: https://www.raddishtechnology.com.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Inside Sales Representative?
• How many years of inside sales experience do you have?
• Do you have lead generation experience?
• Do you have customer service experience?
• How many years' experience do you have with forecasting for businesses?
• Do you have experience in a cold calls sales environment?

What can I earn as a Sales Account Manager