Senior IT Executive

CCB Medical Devices Sdn Bhd; Simpang Ampat; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading medical devices company in Malaysia is looking for an experienced IT Executive to provide senior-level technical support while ensuring compliance with ISO 13485. The ideal candidate will have a diploma/degree in IT, at least 3 years of IT support experience, and strong skills in networking and system troubleshooting. Join our innovative team that emphasizes growth and offers a dynamic culture. If you are enthusiastic about technology and compliance, we invite you to apply!

Qualifications

• Minimum 3 years of experience in IT support or system administration.
• Good understanding of data backup and disaster recovery processes.
• Able to handle confidential and regulated data.

Responsibilities

• Provide senior-level technical support for hardware and software issues.
• Ensure compliance with ISO 13485 requirements.
• Manage user access control and system security.

Skills

Networking

System Troubleshooting

Windows OS

Cybersecurity Controls

Communication Skills

Problem-solving

Education

Diploma or Degree in Information Technology

Tools

MS Office

Active Directory

Job description

Diploma or Degree in Information Technology, Computer Science, or related field

Minimum 3 years of experience in IT support or system administration

Strong knowledge of networking, servers, desktop support, and system troubleshooting

Proficient in Windows OS, MS Office, Active Directory, user access control, and system security

Good understanding of data backup, disaster recovery, antivirus, firewall, and cybersecurity controls

Knowledge of IT SOPs, system change control, risk assessment, and validation documentation

Strong problem-solving skills, analytical thinking, and attention to detail

Independent, trustworthy, and able to handle confidential and regulated data

Good communication skills to liaise with auditors, internal departments, and external vendors

Preferably aged 28–35 years

Job Responsibilities

Provide senior-level technical support for hardware, software, network, and system-related issues

Ensure IT systems comply with ISO 13485 requirements, including data integrity, access control, backup, and traceability

Develop, implement, and maintain IT SOPs, policies, and work instructions

Support internal and external audits (ISO 13485, customer audits) by providing IT documentation and system evidence

Manage user access control, system security, antivirus updates, firewall monitoring, and cybersecurity measures

Oversee data backup activities, disaster recovery testing, and business continuity planning

Assist in SQL-based system implementations, validation activities, and user training

Perform and document system change control, risk assessments, and validation activities

Maintain IT asset registers, system documentation, logs, and audit trails

Liaise with external vendors, service providers, and consultants

Continuously improve IT processes to enhance compliance, efficiency, and audit readiness

We are a well-established company with over 20 years of experience in Malaysia, in a joint venture with VBM Medizintechnik GmbH, a German medical technology company with over 40 years of success. We manufacture medical devices for both local and international markets.

With a strong focus on ESG principles, we are committed to growth and innovation, working toward achieving our long-term vision. We offer a dynamic, young, and open culture that encourages talent to thrive. As we move towards becoming a publicly listed company, we are looking for ambitious individuals eager to take their careers to the next level.

Join us and be part of a platform that will help you grow and make an impact.

Your application will include the following questions:

• How would you rate your Mandarin language skills?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Executive?
• Which of the following Microsoft Office products are you experienced with?
• How many years of auditing experience do you have?
• Which of the following languages are you fluent in?