Senior IT Consultant

NSS IT Solution Sdn Bhd; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT consulting company in Malaysia seeks a Business Analyst to lead client requirements analysis and propose tailored system solutions. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, with 4-6 years of relevant experience. Responsibilities include mentoring junior consultants, coordinating client interactions, and ensuring successful implementation of system designs. Competence with tools like Microsoft Word, Excel, and Figma is essential. This role offers an opportunity to contribute to various system integration projects in a dynamic environment.

Qualifications

• 4-6 years of experience in Business Analysis, Consulting, or System Design roles.
• Deep knowledge of system architecture, software applications, and business processes.
• Strong troubleshooting and critical thinking abilities.

Responsibilities

• Lead the analysis of client requirements and propose tailored system solutions.
• Collaborate closely with clients to ensure solutions meet their needs.
• Prepare, present, and refine User Requirement Specification documents.

Skills

Problem-solving

Client relationship management

Mentoring

Analytical thinking

Education

Bachelor's degree in Computer Science, Information Systems, or Business

Tools

Microsoft Word

Microsoft Excel

Draw.io

Figma

Jira

Trello

Job description

Job Overview

Lead the analysis of client requirements and propose tailored system solutions.

Collaborate closely with clients to understand business processes and ensure solutions meet their needs.

Prepare, present, and refine User Requirement Specification (URS) documents and preliminary system designs (MS Word, Excel, Draw.io, Figma).

Mentor and guide junior consultants, reviewing their work and ensuring quality deliverables.

Provide expert support for system configuration, integration, and troubleshooting.

Manage Change Requests, ensuring timely updates to documentation and system design.

Facilitate knowledge transfer to QA teams and oversee testing readiness.

Assist the execution of UAT, ensuring all business requirements are verified, clarifying issues, coordinating fixes, and achieving client acceptance for Go-Live.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Business, or related fields.

4–6 years of experience in Business Analysis, Consulting, or System Design roles.

Deep knowledge of system architecture, software applications, and business processes.

Strong problem-solving, troubleshooting, and critical thinking abilities.

Excellent client-facing communication and relationship management skills.

Ability to mentor, guide, and manage a team of consultants.

Proficiency with Microsoft Word, Excel, Draw.io, and Figma.

Preferred Requirements

• Experience leading system integration projects and managing implementations.
• Familiarity with project management tools (e.g., Jira, Trello).
• Previous experience in a software development or QA environment.
• Technical knowledge of databases, APIs, and system architecture design.

Tools

• Microsoft Word and Excel (for documentation)
• Draw.io (for system flow diagrams)
• Figma (for UI/UX preliminary designs)
• Project tracking and collaboration platforms (e.g., Jira, Trello, or equivalent)