Senior Hotel Operations Leader (Nationwide)

MYFutureJobs; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality organization is seeking an experienced Senior Manager, Hotel Operations to oversee operations across multiple branches in Malaysia. The role involves ensuring operational excellence and strong guest satisfaction across 21 hotel properties. You will lead hotel managers, enforce service quality standards, and manage financial controls. Candidates should have a Bachelor’s degree in Hospitality Management or Business Administration, with at least 5 years of experience in hotel operations. The position offers a salary range of RM8,000 – RM10,000, commensurate with experience and is HQ-based in Seremban, Negeri Sembilan.

Qualifications

• Minimum 5 years of relevant experience in hotel operations.
• Strong leadership and people management capabilities.
• Sound understanding of hotel operations and service standards.

Responsibilities

• Oversee daily operations across multiple hotel branches.
• Implement service quality standards to ensure a consistent guest experience.
• Lead and support Hotel Managers and Department Heads.

Skills

Leadership

Communication

Problem-solving

Organisational skills

Education

Bachelor’s Degree in Hospitality Management

Bachelor’s Degree in Business Administration

Job description

A hospitality organization is seeking an experienced Senior Manager, Hotel Operations to oversee operations across multiple branches in Malaysia. The role involves ensuring operational excellence and strong guest satisfaction across 21 hotel properties. You will lead hotel managers, enforce service quality standards, and manage financial controls. Candidates should have a Bachelor’s degree in Hospitality Management or Business Administration, with at least 5 years of experience in hotel operations. The position offers a salary range of RM8,000 – RM10,000, commensurate with experience and is HQ-based in Seremban, Negeri Sembilan.