Senior Health Operations & Process Lead

Tokio Marine General Insurance; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur is seeking a professional to process policies and ensure data accuracy. The role requires a minimum of three years of experience in health processing, along with a bachelor's degree in a relevant field such as Insurance or Business Administration. Strong computer skills and effective communication abilities are essential. You will maintain documentation and liaise with IT to resolve discrepancies, among other responsibilities.

Qualifications

• Bachelor's degree or equivalent in a relevant field is required.
• Minimum 3 years of experience in Health processing.
• Proficiency in Microsoft Office, particularly Word and Excel.

Responsibilities

• Process and check policy/endorsement to ensure accuracy.
• Attend to incoming mails and submissions.
• Maintain and organize submissions into the document management system.
• Liaise with IT/UW to resolve discrepancies.
• Perform User Acceptance Tests for new products and system enhancements.

Skills

Effective written and communication skills

Computer skills (Word and Excel)

Education

Bachelor’s Degree in Insurance, Business Administration or Actuarial Science

Job description

A leading insurance provider in Kuala Lumpur is seeking a professional to process policies and ensure data accuracy. The role requires a minimum of three years of experience in health processing, along with a bachelor's degree in a relevant field such as Insurance or Business Administration. Strong computer skills and effective communication abilities are essential. You will maintain documentation and liaise with IT to resolve discrepancies, among other responsibilities.