Senior Facilities & Workplace Experience Lead

JLL; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading real estate services firm is seeking a Senior Facilities Coordinator based in Kuala Lumpur. This role involves ensuring customer satisfaction by conducting facility inspections, managing vendor relationships, and overseeing all aspects of workplace engagement. Candidates should have hospitality experience and proficiency in Microsoft Word and Excel. This position requires strong communication skills and the ability to build relationships with stakeholders, providing a vital link between customers and the firm’s operations.

Qualifications

• Experience in facilities management, ensuring customer satisfaction.
• Ability to manage vendor relationships and coordinate repairs.
• Strong communication and stakeholder management skills.

Responsibilities

• Conduct facilities inspections and generate reports.
• Manage vendor coordination for repairs and maintenance.
• Ensure meeting rooms are ready for use and equipment is functional.
• Build relationships with customers and stakeholders.
• Assist in managing finance and operation trackers.

Skills

Hospitality experience

Proficient in Microsoft Word

Proficient in Microsoft Excel

Technical knowledge

Job description

A leading real estate services firm is seeking a Senior Facilities Coordinator based in Kuala Lumpur. This role involves ensuring customer satisfaction by conducting facility inspections, managing vendor relationships, and overseeing all aspects of workplace engagement. Candidates should have hospitality experience and proficiency in Microsoft Word and Excel. This position requires strong communication skills and the ability to build relationships with stakeholders, providing a vital link between customers and the firm’s operations.