Senior Executive, Tenancy Billing & Collection

Talentcloud.ai; Selangor; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading billing solutions provider in Selangor is seeking a skilled professional to handle invoicing and collections. The ideal candidate must have a diploma or degree in Accounting or Finance, with at least 3 years of experience in billing and collections, preferably in retail management. Responsibilities include generating invoices, issuing receipts, and monitoring overdue accounts. Strong attention to detail and effective communication skills are essential. Familiarity with the IFCA system is preferred.

Qualifications

• Minimum Diploma/Degree in Accounting, Finance or related fields.
• At least 3 years experience in billing and collection, preferably in retail management.
• Exposure to legal processes or debt recovery is an added advantage.
• Experience with IFCA system is preferred.
• Strong attention to detail, good communication, and excellent follow-up skills.
• Ability to manage high-volume tasks and meet deadlines.

Responsibilities

• Generate monthly rental, utility, interest, car park, and miscellaneous invoices.
• Issue official receipts and update payment records.
• Assist in monitoring overdue accounts and prepare necessary documentation.
• Update ageing reports, billing status reports, and prepare monthly reports.

Skills

Attention to detail

Good communication

Excellent follow-up skills

Education

Diploma/Degree in Accounting, Finance or related fields

Tools

IFCA system

Job description

• Generate monthly rental, utility, interest, car park, and miscellaneous invoices in IFCA.
• Verify billing data such as rental master listings, meter readings, and sales reports.
• Send e-invoices for LHDN validation and issue invoices via IFCA blasting and email.
• Update billing details in IFCA and SharePoint.
• Print, file, and maintain proper documentation for all issued invoices.

Collections & Receipting

• Issue official receipts and update payment records in SharePoint and rental master files.
• Follow up with tenants on outstanding ageing and ensure timely collection.
• Perform deposit-related tasks including refunds, transfers, credit notes, debit notes, and contra deposits.
• Generate and send reminders to tenants for overdue payments.

Legal Case Support

• Assist in monitoring overdue accounts and prepare necessary documentation for legal actions (e.g., LODs, legal memos, outstanding statements).
• Coordinate with Leasing, Legal, and Management on cases escalated for legal proceedings.
• Track and update the status of accounts under legal case follow-up.
• Work closely with other teams for billing inputs and verification.
• Check and validate utility bills, meter readings, and sales revenue submissions.
• Prepare working papers for management or HOD approval when needed.

Reporting

• Update ageing reports, billing status reports, and alignment meeting reports.
• Prepare monthly reports for Billing & Collection, Utility, Energy Saving, Summary Ageing, Deposit Report and AP Ageing.
• Reconcile and verify rental income and retail management fee in PNL statements.
• Provide reports to management.

Ad hoc Task

• To carry out other duties and responsibilities which may be assigned by the superior from time to time. Perform Ad hoc activities whenever required.

Job Descriptions

• Minimum Diploma/Degree in Accounting, Finance or related fields.
• Al least 3 years experience in billing and collection, preferably in retail management.
• Exposure to legal processes or debt recovery is an added advantage.
• Experience with IFCA system is preferred.
• Strong attention to detail, good communication, and excellent follow-up skills.
• Ability to manage high-volume tasks and meet deadlines.