Senior Executive Social Media Management

WPP Media; Kuala Lumpur; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A leading media agency in Kuala Lumpur is seeking a Senior Executive for Social Media Management. This role involves managing client relationships, executing social initiatives, and ensuring the smooth operation of campaigns. The ideal candidate should have 1-2 years of experience in a similar field and proficiency in English and Bahasa Malaysia. Benefits include competitive medical plans, significant paid time off, and a hybrid work approach. Join the team to leverage your skills in a dynamic environment.

Benefits

Medical and dental insurance

Paid time off

Partner discounts

Mental health days

Qualifications

• 1-2 years’ experience in a social media or creative agency.
• Excellent proficiency in English & Bahasa Malaysia.
• Profound knowledge of key social media platforms.

Responsibilities

• Lead and manage client relationships effectively.
• Ensure smooth day-to-day operations of campaigns.
• Collaborate with content and insights teams to create relevant content.

Skills

Communication skills

Interpersonal skills

Social media expertise

Organization skills

Detail-oriented

Self-motivated

Job description

Senior Executive, Social Media Management

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading, Collectively Inspire, Transformational Creativity.
• Create an Open Environment by Balancing People and Client Experiences, Cultivating Trust.
• Lead Optimistically by Championing Growth and Development, Mobilize the Enterprise.

Role Summary and Impact

• Lead, manage and maintain good business relationships with clients and potential clients, including internal and external clients across GOAT – WPP Media.
• Assist the Account Lead on the assigned businesses, keeping clients fully informed and enabling strategic input from both clients and internal teams.
• Ensure the smooth running of day‑to‑day jobs and campaigns – communicating correct information/briefs to all team members, handling client interactions, timeline management, internal team coordination, budget management, community and content management, and reporting.
• Understand client needs through daily liaison and close collaboration with them.
• Work closely with Content and Insights & Analytics teams, attending briefings and strategy sessions, to build meaningful and relevant content.
• Use social tools effectively to generate insightful reports and social audits.
• Analyze, strategize, ideate and execute social media initiatives.
• Handle administrative tasks – quotations, registration forms, financial items (ensure quotations are signed & submitted to Finance, follow up on POs and invoices with clients and/or vendors).

Skills and Experience

• A natural passion for people, as your daily work will involve internal and external stakeholders such as content teams, social listening, agencies, media owners, and clients.
• Prefer those with at least 1–2 years’ experience in a social media agency or creative agency.
• A deep knowledge of primary social platforms (e.g., Facebook, Instagram, YouTube, TikTok, X) and emerging technologies and their benefits to brand and businesses.
• Possess a natural curiosity and penchant for exploring the ins and outs of social media platforms.
• Excellent interpersonal, communication and presentation skills.
• Highly organized with excellent attention to detail.
• Driven, self‑motivated, independent, dependable and passionate.
• Willing to work beyond normal working hours when required and/or attend to client requests or crisis situations.
• Excellent proficiency in English & Bahasa Malaysia is required.

Benefits

• Competitive medical, group retirement plans, vision and dental insurance.
• Significant paid time off.
• Preferential partner discounts.
• Employee mental health awareness days.

Equal Opportunity Employer

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Work Flexibility

We believe the best work happens when we’re together, fostering creativity, collaboration and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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