Senior Executive, Sales Support

OSK Property; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A real estate firm in Kuala Lumpur is seeking a Sales Support Specialist responsible for managing sales support matters, ensuring accurate data entry, and coordinating documentation for projects. The ideal candidate will oversee sales reports and customer interactions during sales events. Applicants should have a minimum Diploma and at least 2 years of relevant experience. Join a dynamic team providing critical support in an exciting real estate environment.

Qualifications

• At least 2 years of working experience in the related field is required.

Responsibilities

• Ensure the sales/data entries in the e-booking system are accurate.
• Liaising and processing of sales documentation for purchasers.
• Close monitor of aging and sales conversion with sales consultants.
• Timely issuance of notice of release letter to buyers.
• Co-ordinate Sale and Purchase Agreement signing with buyers.
• Timely preparation of weekly sales reports.
• Keep track of budget provision for promotional packages.
• Raise payment requisition and verify claims.
• Timely processing of sales commissions.
• Prepare documentation for new launch projects.
• Verify legal fee claims from solicitors.
• Liaise with end financing bankers for new projects.
• Attend to customer enquiries during sales events.
• Comply with departmental standard operating procedures.

Education

Minimum Diploma or equivalent

Job description

This role will be responsible to handle sales support matters (including sales commission process) and to be in-charge of the master control for any projects that has been assigned by superior.

Responsibilities

• Ensure the sales/data entries in the e-booking system are accurate and tracking of sales conversion are within stipulated timeframe.
• Liaising and processing of sales documentation for purchasers, sales consultants and appointed agents.
• Close monitor of aging and sales conversion with sales consultants and appointed agencies. Obtain regular purchasers’ loan approval updates from panel bankers.
• Timely issuance of notice of release letter to buyers.
• Co-ordinate Sale and Purchase Agreement / Deed of Mutual Covenant / Loan agreement and relevant documents signing with buyer(s) and respective lawyer.
• Timely preparation of weekly sales reports, sales performance report and sales conversion report.
• Keeping track of budget provision especially promotional packages such as rebate, Buyer Get Buyer (BGB) / Buyer Repeat Purchase (BRP) / Referral scheme, free gift etc.
• Raise payment requisition and verify the for BGB / BRP / referral / etc. Establish and monitor paper trail between departments.
• Timely processing of sales commission for sales consultant and marketing incentive (if applicable).
• To handle and coordinate the commissions claim and appointment matter for real estate agent.
• To prepare and coordinate all the documentation for a new launch project, for instance, SPA, DMC, consent letter, entitlement letter, etc.
• To verify the legal fee claim from solicitors.
• Liaising with end financing (EF) banker and/or valuer for empanelment of EF for new project.
• Attend to customers’ enquiries and giving sales support during sales event/ roadshow / exhibition whenever needed.
• To practice and comply to all departmental standard operating procedure manual (OPM) as outlined by the HOD and QAQC department.
• To carry out any other duties as and when instructed by the Management from time to time.

Qualifications

• Minimum Diploma or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.

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