Senior Executive, Operations

PT Mitrausaha Indonesia Grup; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Join a leading digital finance platform as an Operations Executive where you will execute operational tasks, identify areas for improvement, and support smooth processes. We seek a highly detail-oriented professional with 2+ years' experience in fintech or banking, ready to thrive in a dynamic environment.

Benefits

Flexible paid vacations

Health insurance coverage

Company laptop and tech support

Mental health and wellness programs

Qualifications

• 2+ years of experience in operations, preferably in digital financing, fintech, or banking.
• Experience in hire purchase and/or automotive industry is a plus.
• Proactive, self-motivated, and service-oriented mindset.

Responsibilities

• Execute assigned operational tasks with accuracy and within turnaround time.
• Identify issues, escalate deviations from SOPs, and suggest improvements.
• Maintain proper documentation of workflows, updates, and process changes.

Skills

Problem Solving

Attention to Detail

Communication

Stakeholder Management

Multitasking

Job description

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• To execute assigned operational tasks with accuracy and within turnaround time.
• To identify issues, escalate deviations from SOPs, and suggest improvements.
• To work closely with internal teams to ensure smooth processes.
• To maintain proper documentation of workflows, updates, and process changes.
• To assist in the execution of any process improvement projects whenever necessary.

What are we looking for:

• 2+ years of experience in operations, preferably in digital financing, fintech, or banking.
• Experience in hire purchase and/or automotive industry.
• Strong attention to detail, problem-solving skills, and ability to multitask.
• Good communication and stakeholder management skills.
• Proactive, self-motivated, and service-oriented mindset.

You will shine if you have:

• Experience leveraging AI tools in your daily workflow to enhance productivity and decision-making.
• Detailed oriented and familiar with SC guidelines and/or SME Financing
• Available on an immediate basis.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.

Interested to know more about us? Learn about our Stories here.