Senior Executive - Key Account Management (Beauty Category)

ZALORA Group; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

An online fashion retailer is looking for a Senior Executive in Key Account Management to join their marketplace team in Kuala Lumpur. Focused on driving growth for key brands and sellers, the role involves managing relationships, aligning campaign strategies, and executing plans for business development. The ideal candidate will have a Bachelor’s degree and a strong track record in negotiation and data analysis, capable of thriving in a multicultural environment.

Benefits

30-day free returns

Speedy deliveries

Multiple payment options

Qualifications

• Proven track record in negotiation and revenue-driving campaign execution is a must.
• Advanced working knowledge of Excel/Google Sheets preferred.
• Willingness to work in a multicultural environment.

Responsibilities

• Managing key sellers to drive business goals while supporting their needs.
• Aligning campaign objectives with sellers and coordinating with the internal team.
• Creating and executing strategic plans to deliver on business opportunities.
• Improving operational metrics to enhance customer experience.
• Reviewing seller catalogs to ensure compliance with guidelines.

Skills

Negotiation

Data analysis

Time management

Problem-solving

Communication

Education

Bachelor’s degree in Business, Marketing, Finance, or Analytics

Tools

Excel

Google Sheets

Job description

Senior Executive - Key Account Management (Beauty Category)

WearelookingforaRegionalSeniorAccountManagementExecutivebasedinKualaLumpur,Malaysiatojoinourmarketplaceteam.TheprimaryfocusinthisroleistodrivetheoverallgrowthofourkeybrandsandsellersinZalora.YouwillworkcloselywiththeRegionalCategoryManagertoscale,growandbuildstrategicpartnershipswithtopsellers.

Responsibilities:

• Managingkeysellerstodrivelong-termandshort-termbusinessgoalswhilealigningwithbrandingimage.Toestablishstrongrelationshipsbybeingthego-topersontosupporttheirbusinessneeds.
• Aligningcampaignobjectiveswithsellers,andworkingcloselywiththeinternalteamtointegrateintoZALORA’smarketingcalendarandrunpost-campaignanalysis.
• CreateandexecuteastrategicplanthatdeliversonbusinessopportunitiesbothforZALORAandthesellerwithaccurateforecastingandinternalperformancetracking
• Improveoperationalleverswithsellersandinternalteamstoenhancecustomerexperience(SLA,fulfillment,cancellations/returns).
• Reviewsellercatalogsforcompetitiveassortmentanddemandfit;ensurecontentmeetsZALORAguidelinesandcoordinatefixes.

Requirements

• Bachelor’sdegreeinBusiness,Marketing,Finance,Analytics,orrelatedfields.
• Proventrackrecordinnegotiation(promotions,investment,contracts),JBPownership/support,andrevenue-drivingcampaignexecutionisamust.
• AdvancedworkingknowledgeofExcel/GoogleSheetspreferred;strongwithdataanalysisandinsightsstorytelling.
• Exceptionaltimemanagement,attentiontodetail,highownership,andproblem-solvingskills(abletoidentifyrootcausesviadataandproposepracticalsolutions).
• Willingnesstoworkinamulticulturalenvironment;teamplayerwithacoachingmindset.

The ZALORA Story

ZALORA is Asia’s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group

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