Senior Executive eCommerce

DKSH Group; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading E-Commerce firm in Malaysia seeks an experienced professional for managing E-Commerce activities. The role involves strategic planning, business development, and relationship management to enhance online shopping experiences. Candidates should have at least 3-4 years of relevant experience and a Bachelor's degree in Business or Economics. Strong commercial and analytical skills are essential, along with a digital-savvy mindset.

Qualifications

• Minimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor.
• Familiar with E-Commerce business models and operations.
• Management consultancy experience is a plus.

Responsibilities

• Plan and assist in merchandising and promotion campaigns for online channels.
• Manage stock fulfilment rates with e-retailers and clients.
• Develop business plans and marketing operational plans.

Skills

Digital savvy

Strong commercial and negotiation skills

Critical thinking and problem-solving

Excellent communication skills

Ability to multi-task

Education

Bachelor’s degree in Business or Economics

Tools

SAP

Job description

Overview

Responsible for DKSH’s E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world’s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.

Job Responsibilities

• Strategic Planning & Analytics
• Plans and assists in the merchandising and promotion campaigns for online channel
• Manages promotional mechanism (bundles set creation, discount promotion with e-commerce players)
• Manage stock fulfilment rate with e-retailers and clients
• Promotion price maintenance on SAP for all e-retailers/e-marketplaces & clients
• Assist in developing business plan and marketing and operational plan
• Build brand together with clients
• Monitor and evaluate outcome of implementation
• Monitor sales performance vs approved A&P budget
• Execute trade claims recovery from clients within the contractual terms and responsible for A&P
• Accurate price maintenance in accordance to contractual terms
• Minimize unnecessary cost & risk which impact P&L
• Robust in research and analysis of new online opportunities
• Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery
• Assist in financial reconciliation supervision (accounts receivable and accounts payable)
• Business reviews and post sales reporting
• Business Development
• Building strong business relationships – with client and stakeholders, within the team, departments, and business unit
• General Tasks
• Communicate / interact the online business plan to all operational departments and business units
• Assist in expansion of E-Commerce business opportunities in mobile/ social commerce and cross-border trade
• Any other ad-hoc tasks and duties as assigned by the superior

Qualifications

• Bachelor’s degree in Business or Economics or related field
• Minimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor. Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantage
• Digital savvy with knowledge of E-Commerce business models, operations, technology
• Experience managing E-Commerce channels
• Strong commercial and negotiation skills
• Management consultancy experience is a plus
• Familiar with using SAP is a plus
• Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels
• Consumer-first mindset, team-player
• Strong passion in E-Commerce and business acumen
• Ability to multi-task and possess excellent communication skills
• Entrepreneurial mindset that is driven, flexible and willing to learn
• Deliver on deadlines with agility and adaptability
• Positive attitude and have a change agent mentality
• Good level of computer literacy
• Demonstrate ability to work independently and in teams at all levels within DKSH and with external parties
• Strong critical thinking and problem-solving skills

How to contact us

If you have any questions regarding our privacy practices or how we handle your data, please contact our privacy team and Data Protection Officer by sending an email to [e-mail] or by completing the form available at https://www.dksh.com/global-en/data-request-form?dksh_contact=1578343480793