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A leading pharmaceutical company in Malaysia is seeking an experienced Business Coordinator to oversee client projects from post-award handover to delivery. The ideal candidate will manage risks, ensure obligations are met, and facilitate communication between teams and clients. A Bachelor’s Degree in Business Administration and 4 to 6 years of relevant experience are required, along with strong organisational and stakeholder management skills. Proficiency in office software is essential.
We are seeking an experienced and detail-oriented Business Coordinator to oversee the mobilisation and execution of client projects from post-award handover through to successful delivery and billing. The ideal candidate will coordinate cross-functional teams, ensure contractual obligations are met, manage risks and changes, and facilitate seamless communication between internal stakeholders and clients. This role requires strong organisational skills, commercial awareness, and the ability to manage multiple priorities in a fast-paced environment.
Lead structured post-award handover and mobilisation by compiling implementation requirements, timelines, roles and responsibilities, and action plans.
Coordinate internal execution readiness, including resources, scheduling, site/access readiness, and logistics/procurement where applicable.
Maintain master trackers for deliverables, milestones, SLAs/KPIs, risks/issues, and action logs; escalated delays and risks promptly.
Manage day-to-day client coordination for implementation and service delivery by scheduling meetings, issuing minutes, confirming next steps, and driving closure of actions.
Administer contract deliverables and acceptance by managing acceptance criteria, collecting sign-offs, and maintaining evidence packs and completion records.
Control change requests and variations by documenting requests, coordinating impact assessment and costing inputs, securing approvals, and maintaining a variation register.
Enable billing and cash conversion by tracking billing milestones, coordinating invoice support documents with Finance, and supporting dispute resolution.
Produce periodic management reports covering progress status, KPI performance, revenue at risk, and key escalations.
A Bachelor’s Degree in Business Administration or equivalent is required. Certification or training in Project Management (PMP/PRINCE2) is an added advantage.
4 to 6 years of experience in business coordination or business development.
Proven track record in coordinating post-award mobilisation, milestone tracking, and cross-functional execution.
Hands‑on experience in managing deliverables registers, action logs, and risk or issue tracking, controlling change requests and variations to prevent scope creep, handling acceptance documentation and billing triggers, and supporting invoice readiness and dispute resolution with Finance.
Strong coordination and stakeholder management skills across multiple departments.
High attention to detail in contract interpretation and documentation control.
Demonstrates structured thinking, including planning, tracking, escalation, and closure discipline.
Possesses strong written communication skills, including the ability to prepare minutes, trackers, client updates, and action logs.
Demonstrates commercial awareness, including understanding of billing triggers, change control, margins, and contractual obligations.
Proficient with office software (MS Office, scheduling tools).
Ability to multitask and work independently or as part of a team.