Senior Executive / Assistant Manager, E-Education & Digital Transformation

Abacus & Mental Arithmetic Academy UCMAS; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

An innovative education organization in Petaling Jaya is seeking a Senior Executive / Assistant Manager to lead e-education initiatives. This role involves designing digital learning products, managing implementation of core platforms, and supporting internal teams through training and development. Ideal candidates should have 3–7 years of related experience, strong project management skills, and a degree in a relevant field. Join us to transform education through technology.

Qualifications

• 3–7 years experience in digital transformation, product operations, or project management.
• Strong documentation skills including BRD/PRD and process mapping.
• Comfort with data reporting and engagement metrics.

Responsibilities

• Support design and rollout of e-education initiatives.
• Coordinate pilots and improve programs iteratively.
• Drive implementation of core platforms for digital learning.
• Establish workflows for digital content creation.
• Build KPI reporting for digital learning metrics.

Skills

Digital transformation

Project management

Stakeholder management

Data interpretation

Documentation skills

Education

Diploma/Degree in Business, IT, Education Technology, Data, or related fields

Tools

Jira

Trello

Asana

Power BI

Job description

Job Summary

We are hiring a Senior Executive / Assistant Manager to be part of our newly formed E‑Education Department. This role will help build and execute our e‑learning roadmap—working across academic, operations, marketing, and technology stakeholders to deliver digital learning products, systems and content workflows.

This is a hands‑on role suitable for someone who enjoys building from zero to one, running pilots, and turning ideas into operational reality.

Key Responsibilities

Support the design and rollout of UCMAS e‑education initiatives (online learning support, digital practice, parent/student experience).

Translate teaching/operational needs into product requirements, workflows, and implementation plans.

Coordinate pilots, gather feedback, measure results, and improve the programme iteratively.

Digital Transformation & Systems Implementation

Drive implementation of core platforms (e.g., student/parent app, learning portal, CRM/lead tracking, dashboards, automation).

Work with internal stakeholders and external vendors on scope, timelines, UAT, launch, and continuous improvements.

Content Operations (EdTech Content Workflow)

Establish a structured workflow for digital content creation: syllabus mapping, lesson templates, question banks, audio/video scripts, assessments, certificates, and QA checks.

Ensure content is consistent, trackable, and usable across multiple levels and student age groups.

Data, Reporting & Performance Tracking

Build KPI reporting for digital learning adoption, engagement, conversion, retention, and student progress.

Standardise data definitions and reporting templates to support decision‑making.

Stakeholder Management & Adoption

Train and support internal teams/centres to adopt new systems and processes.

Develop SOPs, playbooks, quick guides and internal training materials.

Requirements

Diploma/Degree in Business, IT, Education Technology, Data, Project Management, or related fields.

3–7 years experience in any of the following: digital transformation, product operations, project management, business analysis, e‑learning operations, platform implementation.

Strong documentation skills: BRD/PRD, process mapping, user stories, SOPs.

Ability to coordinate multiple stakeholders and vendors, manage timelines, and deliver measurable outcomes.

Data comfort: Excel/Sheets; reporting discipline; ability to interpret engagement/learning metrics.

Good to Have (Preferred)

Exposure to EdTech / online learning platforms / content operations.

Experience building or launching a new function/team/process from scratch.

Familiarity with tools such as Jira/Trello/Asana, Notion/Confluence, Looker Studio/Power BI, Zapier/Make, LMS systems, CRM systems.

Basic understanding of UI/UX, learning design principles, or digital assessments.