Senior Customer Success Analytics & Insights Strategist

NielsenIQ; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading market measurement firm in Kuala Lumpur is seeking a motivated recent graduate for a key role in their Customer Success team. You will analyze sales data, deliver reports, and collaborate closely with clients to enhance their experience. Ideal candidates should possess strong analytical and communication skills, a Bachelor's degree, and the ability to work independently. This role offers a flexible work environment and opportunities for professional development through various benefits and programs.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Fresh graduates or up to 2 years of working experience in relevant fields.
• Strong business and financial acumen with excellent analytical skills.
• Ability to work independently and comfortable in a digital environment.

Responsibilities

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data.
• Deliver final reports and presentations with recommendations.
• Review data for errors and inconsistencies.

Skills

Communication skills

Analytical skills

Client service skills

Organizational skills

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

A leading market measurement firm in Kuala Lumpur is seeking a motivated recent graduate for a key role in their Customer Success team. You will analyze sales data, deliver reports, and collaborate closely with clients to enhance their experience. Ideal candidates should possess strong analytical and communication skills, a Bachelor's degree, and the ability to work independently. This role offers a flexible work environment and opportunities for professional development through various benefits and programs.