Senior Consumer Collections Specialist

Alliance Bank; Subang Jaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial institution in Subang Jaya is looking for a dedicated professional to manage accounts and advise borrowers regarding their payment options. You will handle customer requests and complaints while ensuring compliance with bank processes. The ideal candidate should possess knowledge of banking operations and experience in customer service and collections management. This role offers a dynamic work environment and opportunities for career growth.

Qualifications

• Experience in managing bank accounts and advising borrowers.
• Ability to handle customer inquiries and complaints effectively.
• Knowledge of bank processes in credit management.

Responsibilities

• Ensure optimum coverage of accounts under portfolio assigned.
• Correctly advise borrowers on payment options.
• Adhere to the Bank’s Processes & Practices.

Job description

A leading financial institution in Subang Jaya is looking for a dedicated professional to manage accounts and advise borrowers regarding their payment options. You will handle customer requests and complaints while ensuring compliance with bank processes. The ideal candidate should possess knowledge of banking operations and experience in customer service and collections management. This role offers a dynamic work environment and opportunities for career growth.