Senior Commercial Operations Manager

ABB; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global technology company in Petaling Jaya seeks a Senior Commercial Operations Manager to oversee the bid process and create competitive techno-commercial proposals. This role requires strong cross-functional collaboration across various departments to achieve timely and profitable offers. Candidates should have a Bachelor's degree with 8-10 years in commercial operations and a solid understanding of industrial automation. The role is integral to supporting the energy transition in various industrial sectors.

Qualifications

• 8-10 years’ experience in commercial operations, bid management, or proposal development.
• Proficient understanding of industrial automation and control systems.
• Skilled in communication, presentation, and stakeholder management.

Responsibilities

• Manage end-to-end bid strategy, defining the optimal technical solution.
• Oversee technical, financial, and project-related inputs.
• Conduct customer-facing commercial discussions and negotiations.

Skills

Commercial operations management

Financial modeling

Stakeholder management

Technical specifications interpretation

Risk management

Education

Bachelor's degree in Engineering, Business Administration, or Finance

MBA (recommended)

Job description

The Senior Commercial Operations Manager is responsible for overseeing the development of competitive, high-quality techno-commercial proposals, ensuring each bid reflects the optimal solution, accurate costing, and alignment with both customer requirements and business objectives. Reporting to the Commercial Operations Director, this role acts as the custodian of the bid process, ensuring cross-functional collaboration across Sales, Engineering, Finance, Legal, Project Execution, and Product Management to deliver compliant, timely, and profitable offers.

This role is contributing to the Process Automation Energy Industries Business – Hub Asia Region. The position is based in Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Manage end-to-end bid strategy, defining the optimal technical solution, and commercial positioning for each opportunity.
• Oversee all technical, financial, and project-related inputs, including cost models, cash-flow considerations, margin analysis, engineering/commissioning estimates, and resource planning.
• Coordinate cross-functional contributions from Sales, Engineering, SCM, Finance, Legal, and Project Execution to ensure aligned, timely, and high-quality proposal deliverables.
• Ensure full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
• Conduct customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
• Monitor and report bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
• Identify and mitigate commercial, technical, and contractual risks, supporting the formal Risk Review process and ensuring alignment with company policies.

Qualifications for the role:

• Bachelor’s degree in Engineering, Business Administration, Finance, or a related discipline; an MBA is highly recommended.
• 8-10 years’ experience in commercial operations, bid management, or proposal development within industrial automation, energy, or engineering services.
• Proficient understanding of industrial automation and control systems, with the ability to interpret technical specifications.
• Skilled in financial modeling, cost estimation, and margin analysis.
• Familiarity with contract terms, risk reviews, and compliance requirements.
• Skilled in communication, presentation, and stakeholder management skills.
• Experienced methodological approach, attention to detail, and ability to manage multiple bids under tight deadlines.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of specialized knowledge delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start‑up and throughout the entire plant lifecycle.