Senior Collections Analyst

Honeywell International, Inc.; Kuala Lumpur; On-site; MYR 211,000 - 296,000; Full time

Job summary

A leading multinational corporation in Kuala Lumpur is seeking a Senior Collections Analyst. The role involves managing collection activities, ensuring payment processes, and resolving disputes. The ideal candidate has 5+ years of experience in collections within the APAC region, strong financial controls, and excellent conflict management skills. The position offers a dynamic work environment focused on performance and innovation.

Qualifications

• Minimum of 5 years collections experience.
• Strong financial analysis skills.
• Knowledge of collections & payment process within APAC.

Responsibilities

• Prepare and coordinate weekly/monthly forecasting process.
• Resolve disputes by cross-functional coordination.
• Maintain communication with key internal customers.

Skills

Excellent conflict management skills

Communication skills in English

Attention to detail

Technical and analytical skills

Process oriented with problem-solving skills

Team Player

Education

Degree in finance, accounting, or related discipline

Tools

SAP

Microsoft Excel

Job description

Overview

THE FUTURE IS WHAT WE MAKE IT.

Senior Collections Analyst

Kuala Lumpur, Malaysia

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

As a Senior Collections Analyst, you will work directly with our internal & external customers to ensure monthly forecasts and metrics are achieved. The Organisation is focused and committed to providing best practice in all areas of credit and collections. We are looking for a Collections Analyst responsible for all collections activities of IA business responsibilities will included but not limited to implementation of global policies and procedures, payment terms reviews, co coordinating risk assessments, driving collections activities to facilitate a high level of cash flow and minimise levels of overdue and bad debts whilst maintaining balanced credit risk across all accounts which fall in line company policy & procedures.

A proven track record within Credit & Collections will be required to join an established and very effective team.

Key Responsibilities

• Prepare and coordinate weekly/monthly forecasting process
• Facilitate / Assist or participate in cross functional reviews - Cash Calls
• Assist with timely resolution of unapplied (UAC) / unidentified cash cases
• Ensure payment receipts are allocated correctly
• Control Past Due AR level & AFDA (>180days) within targets

Credit Control

• Resolve disputes / delays / other issues by cross-functional co-ordination
• Reconcile AR invoices with customers each month to ensure minimal past due
• Review & release of daily sales orders on hold in SAP
• Timely escalate collection issues and find mitigation
• Timely communication to customers on credit holds
• Identify high risk accounts & take appropriate actions to achieve related targets
• Identify and recommend 3rd party collection agency and legal matters.
• Keep updated on industry trends & movements
• Timely and accurate updating of HRC (AR collection tool)

Management reporting

• Assist with submissions for relevant LOB cash reviews at local and global level
• Address adhoc queries and provide the required information
• Review delinquent accounts on regular basis to determine root cause and report opportunity for improvement

Executives connect with key customers and 2nd level escalation point

• Maintain communication with key internal customer’s
• Act as an escalation level to influence collections
• Build relationship with relevant business partners to ensure smooth co operation between C2C and the business
• Personally visit the largest customers to continue relations and improve payment habits

Support C2C Leaders

• Credit control activities
• Digitisation / process improvement initiatives
• Month end closing activities
• Assist with External & Internal audit queries
• Assist with internal training course on C2C policies and process

Key Experience & Capabilities

Key Success Factors

• Exceptional service to the business
• Deliver process changes within the set timeframes
• Strong financial controls

Skills Required/Sought

• Excellent conflict management skills
• Preferred candidate has experience in large multinational environment
• Excellent English oral and written communications skills, Japanese and Korean are preferred
• Attention to detail
• Ability to deal tactfully, confidentially, and ethically with both internal & external customers
• Process orientated with excellent problem-solving skills
• Strong technical and analytical skills
• Working Knowledge of SAP
• Microsoft excel working knowledge – pivot tables, graphs, formulas
• Familiar with Sarbanes Oxley and Six Sigma
• Ability to multi-task at different levels
• As part of the role travel may be required around Maylasia to customer locations & other Honeywell offices.
• Team Player

Experience / Qualifications

• Degree in finance, accounting, or related discipline
• Minimum of 5 years collections experience
• Excellent knowledge of collections & payment process within APAC region
• Risk management experience
• Strong problem solving, interpersonal, and financial analysis skills
• Basic understanding of the importance of process oriented & metric driven operations/functions
• Knowledge of Bank Drafts & LC process

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Copyright 2024 Honeywell International Inc.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.