Senior Clinical Specialist (Surgical)

IDS Medical Systems Group; Shah Alam; On-site; MYR 50,000 - 65,000; Full time

Job summary

A leading medical distribution firm in Shah Alam, Malaysia is seeking a Clinical Specialist to provide training on surgical equipment to both internal teams and external healthcare professionals. The ideal candidate will have a Bachelor’s Degree in Nursing or a related field, along with 2–3 years of operating theatre experience. Responsibilities include collaborating on training materials, running marketing activities, and managing team workloads. Strong documentation skills and willingness to travel are required.

Qualifications

• Registered Nurse (RN) or similar clinical qualification is a strong advantage.
• Minimum of 2–3 years’ experience in operating theatre or surgical nursing.
• Experience working with surgical devices and equipment.

Responsibilities

• Provide training to both internal and external customers.
• Coordinate team members' workload for training requests.
• Develop new team members' skills through training and coaching.

Skills

Clinical training

Documentation skills

Surgical devices knowledge

Interpersonal skills

On-call support

Education

Bachelor’s Degree in Nursing

Biomedical Science

Health Science

Job description

The IDS Medical Systems Group ("idsMED Group") is the leading medical distribution and supply chain solutions organisation in 6 countries and ASEAN with an extensive Asia Pacific distribution network and access to over 10,000 healthcare institutions.

We represent over 200 global medical brands in equipment, medical consumables, digital information technology, and biomedical engineering services. Among the best‑known brands in the industry we carry, namely Philips Healthcare for Patient Monitoring Systems, Philips Medical IT solutions – CCIS, EMR, EWS Getinge (Formerly known as Maquet) for range of Operating Tables, OR/Examination Lights & Ventilators, GE Healthcare for imaging and ultrasound, Enraf for rehabilitation, Belimed Sterilizers & Washers/Disinfectors, Seca weighing scale, HillRom for ICU and ward beds and Cutera for aesthetics.

idsMED Malaysia has 200 employees, including highly experienced medical field and sales specialists and professional bio‑medical engineers providing installation and maintenance services. InnoQ and RespoKare are two premium brands under idsMED.

With the vision of 'idsMED Delivers Healthcare Solutions To Improve Quality Of Life' and the mission ‘ASEAN's Leading Medical Distribution & Supply Chain Solutions Company’, you are assured of quality innovation and services.

Training

Collaborate with Product Management to create training materials for Surgical equipment to both internal and external customers

Provide training to the Clinical Management, Sales, Service, or back‑office team on regular basis or as needed

Provide training on the use of products to external customers (nurses, doctors, & other medical personnel)

Marketing Activity

Actively involved in running external marketing / education programs such as: scientific events (seminars, workshops, exhibitions), product presentations, demonstrations

Work closely with Product Management to create marketing tools for the sales team

Also responsible for developing a product strategy that has been assigned to each Clinical Specialist

Leadership

Coordinate team members workload and schedule to fulfill training requests for internal & external customers

Develop new team members with hard & soft skills required in order to complete their responsibilities by conducting training, shadowing, coaching, etc.

Management System

Involved in establishing management system based on quality management system, quality management system for medical devices, and anti‑bribery management system

Responsible for socializing the system to all divisions and ensuring the effectiveness of the running system

Analyze corrective actions for system effectiveness in divisions

Qualification

Bachelor’s Degree in Nursing, Biomedical Science, Health Science, or related field.

Registered Nurse (RN) or similar clinical qualification is a strong advantage.

Minimum 2–3 years’ experience in operating theatre (OT), surgical nursing, or clinical support.

Experience working with surgical devices/equipment (endoscopy, laparoscopic systems, surgical energy devices, etc.).

Prior experience in clinical training, product demonstrations, or medical device sales support is an added advantage.

Willing to be on-call or support cases outside normal hours if required.

Good documentation and reporting skills.

Possess own transport and willing to travel across hospitals/regions.

Application Process

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Clinical Specialist?
• Which of the following types of qualifications do you have?