Senior Claims Projects & Systems Transformation Lead

Prudential Group; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading financial services company seeks a Senior Manager to oversee claims projects, provide technical support, and improve operational efficiency. The role demands a Bachelor's degree and strong management experience in the insurance field. Responsibilities include analyzing claims processes, supporting decision-making, and driving automation to enhance customer experiences. Candidates must exhibit proficiency in English and Bahasa, and be adept with Microsoft Office tools. This role is vital for ensuring smooth operational transitions and project completions.

Qualifications

• Bachelor's degree in business administration, IT or related fields.
• Proficient in both written and spoken English and Bahasa.
• Strong knowledge of health and life insurance products, claims adjudication, and regulatory frameworks.

Responsibilities

• Conduct research to optimize claims processing.
• Support management in decision-making processes.
• Align departmental goals with organizational strategy.
• Oversee project planning and execution.

Skills

Proficient in both written and spoken English

Proficient in both written and spoken Bahasa

Strong knowledge of health and life insurance products

Project management

Analytical skills

Computer skills

Education

Bachelor's degree in business administration, IT or related fields

Tools

Microsoft Office applications

Analysis and related tools

Job description

A leading financial services company seeks a Senior Manager to oversee claims projects, provide technical support, and improve operational efficiency. The role demands a Bachelor's degree and strong management experience in the insurance field. Responsibilities include analyzing claims processes, supporting decision-making, and driving automation to enhance customer experiences. Candidates must exhibit proficiency in English and Bahasa, and be adept with Microsoft Office tools. This role is vital for ensuring smooth operational transitions and project completions.