Senior Business Office Executive

cal Centre Sdn Bhd; Malacca City; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading healthcare institution in Malacca is seeking a Business Office Executive to manage office operations and handle medical insurance claims. The ideal candidate should be proficient in English and Bahasa Malaysia, with supervisory experience preferred. This role offers a supportive working environment with various benefits, including medical coverage and allowances.

Benefits

Miscellaneous Allowances

Outpatient and inpatient medical coverage

Free parking

Basic health screening

Yearly Bonus and Increment

Qualifications

• Experience in the healthcare industry is preferred.
• Able to work shifts if needed.

Responsibilities

• Assist the Manager in the overall management of the business office.
• Oversee operation of the business office counters.
• Monitor billing and collection processes.

Skills

Proficient in English and Bahasa Malaysia

Supervisory role experience

Computer literate

Education

Minimum SPM, pass in English and Mathematics

Job description

We embrace diversity and inclusion and welcome everyone for who they are. At OMSMC, we offer a working environment characterized by trust, openness, respect and tolerance and we are committed to give all applicants and employees equal opportunities.

Responsibilities

• Assist the Manager in the overall management of the business office
• To oversee the operation of the business office counters including all services for registration, billing, pre & post admission and discharge
• To monitor billing list, operation theatre queue list and sufficient deposit or deposit top have been collected
• To ensure accurate refund and billing and responsible for reconciliation before the submission to credit control department
• In charge of collections of all the business office counters and responsible for the counter variance record
• In charge of the bank in of the daily collections and liaise with finance department
• Oversee the process of the medical insurance claim to obtain the final guarantee letter
• Assess and resolve all medical insurance queries
• Liaise with corporate and insurance companies for all related matters
• Liaise with patients, consultants and agents pertaining to the medical insurance claims
• Oversee the billing and collection of the corporate, insurance and self-payer bills
• Other job-related duties as assigned by the Head of Department

Requirements

• Minimum SPM, pass in English and Mathematic
• Proficient in English and Bahasa Malaysia; proficiency in Mandarin is a plus
• Preferably with supervisory role experience
• Experience in the healthcare industry is preferred
• Computer literate and able to work shifts if needed

Benefits

• Miscellaneous Allowances
• Outpatient and inpatient medical coverage
• Free parking
• Basic health screening
• Yearly Bonus and Increment (based on performance)

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Business Office Executive?
• Which of the following languages are you fluent in?

Oriental Melaka Straits Medical Centre is a 300-bedded, fully-integrated multidisciplinary specialist centre located at the beach area of Klebang, a mere 10 minutes from the heart of the Melaka Heritage City. Our aim is to be the leader for value-based, high quality healthcare in the region, and our dedicated team are ever ready to serve the local community and visiting health tourists with quality healthcare services.

At Oriental Melaka Straits Medical Centre, we want you to have the utmost comfort while seeking treatment with us and therefore, we strive to provide wholehearted service that pays attention to your needs. Together with our medical specialists from various disciplines, our centre also provides facilities such as Operating Rooms, Diagnostic and Interventional Imaging Services, an In-House Laboratory, Pharmacy Services, Dialysis Centre, Diagnostic Centre and a Rehabilitation Centre. In addition, patients and visitors can also find other facilities such as a cafeteria, a bakery, a 24-hours convenience store, car park, gifts shops and other retail shops.

Owned by Oriental Holdings Berhad ("OHB"), a 50 years old public-listed company in Malaysia, Oriental Melaka Straits Medical Centre strives to bring quality and trusted healthcare services to the community as well as visiting tourists.

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