Senior Business Analyst & Strategist

BigPay; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading fintech company in Kuala Lumpur seeks a Business Analyst to support commercial strategy and decision-making. The role involves analyzing revenue and metrics, reporting on commercial performance, and ensuring data governance. Candidates should have 4-8+ years of experience in relevant fields and strong analytical skills, particularly in SQL and BI tools. The company offers competitive salary and a diverse work environment where input is valued.

Benefits

Competitive salary & benefits

Empowered work environment

Diverse work culture

Qualifications

• 4–8+ years in business analysis, commercial strategy, consulting, or analytics.
• Experience in fintech or metrics-driven industry.
• Proven track record influencing senior commercial stakeholders.

Responsibilities

• Act as a strategic thought partner to the CCO and commercial leadership.
• Own executive-ready commercial reporting and insights.
• Act as the business owner for core commercial KPIs.
• Work closely with cross-functional teams to influence analytics initiatives.
• Ensure analyses are analytically sound and well-documented.

Skills

Strong SQL (BigQuery or equivalent)

Strong commercial and financial acumen

Excellent executive communication and storytelling skills

Experience with BI and analytics tools

Ability to interrogate data models and challenge assumptions

Tools

Metabase

Looker

Tableau

Job description

The banking system is evolving to give consumers the transparency, control and financial wellbeing they deserve. In a world where technology can change how we live for the better, there is no reason to be burdened by legacy systems, bureaucracy and mediocrity. It’s time for a change, and you can be part of this revolution!

BigPay is everything you wish your bank was: fair, transparent, frictionless. We went back to the drawing board to explore how new technologies could bring power back to you. Our goal is to solve real‑world money problems for millions of people by empowering them and providing a simple interface for users to send, receive and track their money.

Key Responsibilities

1. Commercial Strategy & Decision Support
   • Act as a strategic thought partner to the CCO and commercial leadership
   • Analyze revenue, growth, margin, and unit economics to inform go‑to‑market strategy, pricing and monetization, customer and segment prioritization
   • Lead scenario modeling and impact analysis for key commercial decisions
   • Proactively surface risks, opportunities, and performance drivers
2. Executive & Commercial Performance Reporting
   • Own executive‑ready commercial reporting and insights
   • Ensure leadership has clear, consistent, and trusted views of performance
   • Move beyond “what happened” to “why it happened” and “what we should do”
   • Support board and investor reporting as required
3. KPI Ownership & Metric Alignment
   • Act as the business owner for core commercial KPIs
   • Partner closely with the Data & AI team to define, validate, and document metric logic; ensure consistency with Finance, Risk, and Product; resolve discrepancies and prevent metric drift
   • Ensure KPIs are decision‑ready, commercially meaningful, and trusted by leadership
4. Cross‑Functional Commercial Partnership
   • Work closely with Growth & Marketing, Product and Operations, Finance and Risk, Data & Analytics, Business Development
   • Translate commercial questions into clear analytical requirements
   • Influence prioritization of analytics and data initiatives based on commercial impact
5. Insight Quality, Governance & Data Trust
   • Ensure analyses are analytically sound, reproducible, and well‑documented
   • Work within data standards, models, and governance frameworks defined by the Data & AI function
   • Act as a steward of data trust within the Commercial organization
   • Ensure commercial analysis meets the requirements of a regulated fintech environment

Experience

• 4–8+ years in business analysis, commercial strategy, consulting, or analytics
• Experience in fintech, financial services, SaaS, or another metrics‑driven industry
• Proven track record influencing senior commercial stakeholders

Analytical Skills

• Strong SQL (BigQuery or equivalent)
• Experience with BI and analytics tools (Metabase, Looker, Tableau, Mode, etc.)
• Ability to interrogate data models and challenge assumptions

Commercial & Strategic Skills

• Strong commercial and financial acumen
• Experience with forecasting, unit economics, and KPI frameworks
• Excellent executive communication and storytelling skills
• Comfortable operating with ambiguity and shaping strategy

Nice to Have

• Consulting or corporate strategy background
• Experience working closely with data engineering or analytics engineering teams
• Exposure to AI‑driven insights or predictive analytics
• Scale‑up or high‑growth fintech experience

Why BigPay?

• Join a fearless adventure, where your opinion and input is highly contributional.
• Work in a fast‑paced, growing company where you will be empowered to succeed.
• An environment where you can challenge and be challenged.
• You will be surrounded by a multidisciplinary group of experts.
• Competitive salary & benefits.

We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.