Senior Business Analyst ( Hybrid)

Gamer2Gamer; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A gaming company in Kuala Lumpur is seeking a qualified Product Designer to lead product discovery and requirements analysis. The successful candidate will ensure visual and interaction design quality while collaborating closely with cross-functional teams. Key responsibilities include conducting user research, overseeing the design process, and contributing to design operations. The role requires strong analytical skills, excellent communication, and a strategic mindset, with a focus on user-centered design principles.

Qualifications

• Proven ability to facilitate workshops with stakeholders.
• Experience in user research and usability evaluations.
• Strong understanding of design principles and methodologies.

Responsibilities

• Lead discovery workshops to define product goals.
• Conduct user testing to validate design hypotheses.
• Drive design process improvements and advocate for modern tools.

Skills

Strong analytical mindset

Excellent communication

Strategic mindset

Collaborative

Job description

1. Product Discovery & Requirements Analysis

• Facilitate and lead discovery workshops with stakeholders to define product goals, user needs, and design opportunities.
• Translate business objectives and user insights into clear, actionable design requirements.
• Conduct user research, competitor analysis, and usability evaluations to inform design decisions.
• Collaborate with product managers and engineers to define success metrics and KPIs for product features.
• Develop and maintain comprehensive documentation including:
• Business Requirements Document (BRD) – prepared in collaboration with project requesters.
• Product Requirements Document (PRD) – inclusive of functional specifications authored by the BA.
• Use Cases and Process Flows – developed and maintained by the BA.
• Ensure all design deliverables align with the company’s design system and accessibility standards.
• Maintain documentation that provides traceability from business requirements to implemented features.

3. Design Execution & Quality

• Lead and oversee the design process from concept to delivery, ensuring visual and interaction design quality.
• Collaborate with UX/UI designers to refine wireframes, prototypes, and high-fidelity designs.
• Conduct and support user testing to validate design hypotheses and improve usability.
• Partner with QA and engineering teams during development to ensure design integrity through SIT and UAT stages.
• Responsible for ensuring the product is both user-friendly and aligns with business objectives.
• Evaluate new feature requests or product changes through impact and feasibility analysis.
• Assess potential user experience trade-offs, dependencies, and implementation risks.
• Use analytics and qualitative feedback to continuously improve design performance and adoption.

5. Cross-functional Leadership & Collaboration

• Act as a bridge between business, design, and engineering teams to align objectives and priorities.
• Collaborate closely with product managers, engineers, QA, and stakeholders to deliver cohesive and meaningful user experiences.
• Facilitate alignment sessions to ensure shared understanding of the problem space and desired outcomes.
• Advocate for user-centered design principles and foster design thinking across the organization.

6. Design Operations & Team Leadership

• Drive design process improvements and advocate for modern tools, workflows, and methodologies.
• Participate in sprint planning and backlog refinement to ensure design readiness for development.
• Contribute to scaling the organization’s design maturity by improving collaboration and consistency across teams.

7. Project Coordination & Delivery Support

• Project planning, timeline monitoring, and delivery tracking.
• Participate in sprint planning and backlog grooming to ensure readiness and prioritization of requirements.
• Escalate risks, issues, or blockers promptly to ensure timely resolution and project continuity.
• Maintain transparent reporting of status updates, progress, and deliverables to key stakeholders.

8. Analytical & Technical Contribution

• Conduct data analysis and define data requirements and constraints for integrated systems.
• Participate in system design reviews to ensure functional accuracy and alignment with user expectations.
• Provide technical assistance to developers, including clarifying requirements and reviewing deliverables.
• Explore and adopt new tools or technologies to improve analysis, documentation, and delivery effectiveness.

Soft Skills

• Strong analytical mindset and problem-solving ability.
• Excellent communication and presentation skills.
• Strategic mindset with attention to detail and visual precision.
• Collaborative and adaptable in a dynamic team environment.