Senior Banquet Supervisor — Lead High-Impact Events

S P Setia; Bayan Lepas; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Malaysia seeks an experienced banquet manager. Responsibilities include overseeing staff grooming, ensuring event requirements are met, and setting up banquet areas. Candidates should have a diploma in Hospitality Management and at least 5 years of relevant experience. Proficiency in Bahasa Malaysia and English is necessary; knowledge of Mandarin is an added advantage. This role requires attention to detail and excellent customer service orientation.

Qualifications

• Minimum 5 years of relevant working experience in hotels, convention centre, or hospitality industry.
• Proficient in oral and written Bahasa Malaysia and English; Mandarin is a plus.
• Ability to interact with clients across all levels.

Responsibilities

• Enforce and inspect the grooming and attire of staff.
• Communicate with guests and other departments to ensure event requirements are met.
• Set up the banquet area/room, ensuring cleanliness and proper set-up.

Skills

Customer service orientation

Detail-oriented

Interpersonal skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Education

Diploma in Hotel Catering / Hotel Services / Banquet or Hospitality Management

Job description

A leading hospitality firm in Malaysia seeks an experienced banquet manager. Responsibilities include overseeing staff grooming, ensuring event requirements are met, and setting up banquet areas. Candidates should have a diploma in Hospitality Management and at least 5 years of relevant experience. Proficiency in Bahasa Malaysia and English is necessary; knowledge of Mandarin is an added advantage. This role requires attention to detail and excellent customer service orientation.