Senior Assistant Registrar / Senior Executive Registrar Office

Brickfields Asia College; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading educational institution in Malaysia is seeking a dedicated professional to support the Registrar's Office. This role focuses on managing admissions and student records, ensuring data accuracy for internal and regulatory reporting. Responsibilities include coordinating student services, overseeing orientation, managing alumni activities, and executing the Graduate Tracer Study. The ideal candidate will possess strong data management skills and a commitment to enhancing student experiences.

Qualifications

• Experience in managing student records and data compliance.
• Ability to coordinate student services and support.
• Strong analytical skills for data analysis and reporting.

Responsibilities

• Maintain and oversee student records for accuracy and compliance.
• Coordinate orientation programs and collect student feedback.
• Manage alumni engagement activities and communications.
• Execute the Graduate Tracer Study in accordance with guidelines.
• Support cross-functional initiatives for student success.

Skills

Data management

Communication skills

Problem-solving

Coordination

Job description

To support the Registrar’s Office in executing and enhancing administrative functions related to student admissions, records management, and industry engagement activities. This role is also responsible for ensuring the accuracy, integrity, and timely reporting of student data to both internal stakeholders and external regulatory bodies such as MOHE, MQA, and EMGS.

Job Requirements

• Maintain accurate and up-to-date student records.
• Oversee the maintenance and security of student records, ensuring accuracy, confidentiality, and compliance with data protection regulations.
• Coordinate student support services, including orientation, graduation, counselling referrals, and co-curricular activities.
• Administer and monitor student insurance, email services, and official communication channels.
• Handle student and parent enquiries professionally, providing timely responses and solutions.
• Regularly review and improve student data management and service workflows for operational efficiency.

Student Registration, Orientation & Satisfaction

• Oversee the full student registration process, ensuring a smooth and welcoming experience.
• Coordinate and implement orientation programmes for new students, including campus tours and briefings.
• Collect and analyze student feedback through surveys and service evaluations to enhance the student experience.
• Investigate and resolve student concerns or complaints and prepare clear reports or follow-ups for internal and external stakeholders.

Alumni Engagement & Data Management

• Develop and maintain a comprehensive alumni database, ensuring data accuracy and regular updates.
• Initiate and manage alumni engagement activities such as reunions, webinars, networking events, and professional development programmes.
• Enhance the value of the Alumni Association by creating partnership opportunities, alumni privileges, and professional benefits.
• Manage alumni communications via LinkedIn, social media, newsletters, and web content.
• Track and report on notable alumni achievements and maintain alumni-related content for promotional use.

Graduate Tracer Study (SKPG)

• Coordinate and execute the annual Graduate Tracer Study (Sistem Kajian Pengesanan Graduan – SKPG) as per MOHE guidelines.
• Liaise with academic departments and graduates to ensure timely and accurate participation in the SKPG survey.
• Prepare and submit tracer study reports and data to internal stakeholders and relevant government agencies.
• Analyze trends and provide insights to support programme improvements and institutional reporting (e.g., SETARA, MyRA, MQA).
• Serve as the advisor to the Student Representative Council, providing guidance on student leadership, governance, and activity planning.
• Ensure SRC initiatives are in alignment with university policies and values.

Other Tasks & Special Projects

• Manage student logistics including transportation, accommodation, and support for cultural and international programmes (e.g., Korean Exchange Programme).
• Support university-wide events and initiatives involving students and alumni.
• Perform any other duties assigned by the Registrar, Vice Chancellor or BAC Education Management related to student affairs and alumni relations.
• Support ad‑hoc tasks and cross‑functional initiatives that contribute to student success and institutional effectiveness.

About Brickfields Asia College Sdn Bhd

Established in 1991, Brickfields Asia College (BAC) offers students the “Fastest and Smartest Way” to over 200 world‑class law and business degrees. BAC provides its students with an unrivalled educational experience along with graduate recognition and mobility as its innovative programmes offer them a choice to graduate from over 25 UK universities.

In line with its mission of providing quality education that meets international standards, BAC has consistently been lauded for its excellence in the field. The college has received numerous industry awards including Global Business Outlook’s Best Brand in Education in Malaysia 2015 and the Best Brand in Legal Education for five consecutive years.

Known as the Nation’s No. 1 Law School, BAC has produced over 1,000 World and National Top Students, Book Prize Winners, 1st Class and 2nd Upper graduates at pre‑university, university and postgraduate levels over the past five years.

BAC’s programmes provide students with international learning experiences that stimulate and develop communication, collaboration, creativity and problem‑solving skills.