Senior Analyst - Operations & Commercial Excellence (Puchong)

Synergy Staffing; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A recruitment company in Puchong is looking for a Senior Analyst in Operations & Commercial Excellence. The candidate will focus on supporting the Quality Management System and driving operational excellence. Key responsibilities include maintaining document control, assisting in internal audits, and supporting commercial activities. A Diploma or Bachelor's Degree in relevant fields is required, along with good communication skills in both Bahasa Malaysia and English. Fresh graduates or those with 1-2 years of experience are encouraged to apply.

Qualifications

• Fresh graduates or candidates with 1–2 years of relevant experience are encouraged to apply.
• Exposure to QMS, ISO 9001:2015, and internal audit processes is a plus.

Responsibilities

• Support the maintenance and continuous improvement of the Quality Management System (QMS).
• Maintain accurate document control for SOPs, work instructions, and commercial process documents.
• Assist with internal audits and follow up on corrective actions.
• Support day-to-day commercial and marketing activities, including preparation of materials.

Skills

Good written and verbal communication skills in Bahasa Malaysia and English

Proficient in Microsoft Word, Excel, and PowerPoint

Presentable and comfortable interacting with stakeholders

Experience with Canva or basic photo/video editing

Education

Diploma or Bachelor’s Degree in Business, Operations Management, Quality, Marketing, or related fields

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Canva

Job description

Senior Analyst - Operations & Commercial Excellence (Puchong)

Vacancy: Senior Analyst, Operations & Commercial Excellence

Employment Type:
Contract (6 months – 1 year)

Job Description

We are seeking a Senior Analyst, Operations & Commercial Excellence to support quality management systems (QMS), operational excellence, and commercial activities. This role works closely with Operations, Operations Excellence, and Commercial teams to ensure process consistency, reporting accuracy, and continuous improvement.

Key Responsibilities

• Support the maintenance and continuous improvement of the Quality Management System (QMS)
• Maintain accurate document control for SOPs, work instructions, and commercial process documents, including version control
• Assist with internal audits and follow up on corrective actions to ensure timely closure
• Support day-to-day commercial and marketing activities, including preparation of materials
• Maintain customer and lead information
• Compile quality and commercial operations reports
• Coordinate and support collaboration between Operations, Operations Excellence, and Commercial teams

Reporting Line

Reports directly to the Manager

Job Requirements

• Diploma or Bachelor’s Degree in Business, Operations Management, Quality, Marketing, or related fields
• Fresh graduates or candidates with 1–2 years of relevant experience are encouraged to apply
• Good written and verbal communication skills in Bahasa Malaysia and English
• Presentable and comfortable interacting with stakeholders across different levels
• Proficient in Microsoft Word, Excel, and PowerPoint
• Experience with tools such as Canva or basic photo/video editing is an advantage
• Exposure to QMS, ISO 9001:2015, and internal audit processes is a plus

How to Apply

WhatsApp [phone] (HR) or email to us

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